Jenny Wu
User Experience Specialist
Jenny Wu is a User Experience Specialist and Account Manager with Nielsen Norman Group. Prior to joining NN/g she has held several positions in the Technology industry. Jenny has extensive experience coordinating and leading cross-functional teams to develop internal and external client deliverables.
Most recently, Jenny was a marketing manager at IBM. In this position, she developed market strategies and insights and oversaw the development and execution of marketing collateral for one of IBM’s emerging businesses opportunities. Prior to IBM, she was a project and account manager for MarchFIRST where she managed the development of web applications for clients in the Insurance and Finance industries. In addition, she was a product manager for an Internet startup, developing market and product requirements for an e-commerce application. Jenny started her career as a Usability Specialist for Lotus Development where she developed and conducted studies and worked with product management, development, and design teams to improve product usability and performance.
Jenny has a B.A. from Tufts University and an M.B.A. from New York University Stern School of Business.