Kathryn Whitenton
User Experience Specialist
Kathryn Whitenton is a User Experience Specialist with Nielsen Norman Group.
She works with clients to evaluate the usability and information architecture of websites in a variety of industries including technology, telecommunications, and media, as well as corporate intranets. She has conducted usability research, eyetracking user research, and studies of users on mobile devices in the United States, Europe, Asia, and Australia. Her user studies have included general audiences as well as specific consumer types, business segments, children, and seniors. She teaches seminars on Information Architecture, Principles of Human–Computer Interaction, and Fundamental Guidelines for Web Usability.
Prior to joining NN/g, Whitenton worked as a Usability Engineer with the University of Washington Libraries, where she led user research and usability testing for the Libraries' website. She also worked on developing the user experience for agile web application startup companies, and as a Psychology researcher at the University of Texas at Austin, where she managed a clinical research study funded by the National Institute of Health.
Whitenton holds Masters in Library and Information Science from the University of Washington, and a B.A. in Psychology and Plan II from the University of Texas at Austin.