Full day training course

Lean UX and Agile

Applying Lean UX approaches for Agile environments

Agile development processes, such as Scrum, have challenged UX professionals to adapt. In this course, you will learn how to apply Lean UX principles and methodologies within Agile environments and effectively work with teams.

Session examples and advice are drawn from the war stories of many UX professionals who have successfully introduced user-centered techniques into the Agile process and Nielsen Norman Group's extensive experience integrating design and research within product teams.

"I loved learning that the challenges weren't only my experiences - everyone else has the same. Learning the solutions was most valuable. ... In short, I loved it! I'm going to try to convince business and IT management to hire NNg for an in-house seminar. We ALL need to hear this."

Michelle Lawson


  • Lean UX
    • The tenets of Lean
    • Applying Lean UX techniques to keep teams focused on the right things
    • Collaborative cross-functional involvement
    • How UX contributes to Lean
    • Fitting Lean UX within Agile environments
  • Agile Development Process
    • Benefits of Agile
    • Agile development fundamentals
    • Delivering quality products quickly
    • Gaining flexibility to change course as needed
    • The "pure" process, hybrid process, and Waterfall
  • Applying Agile UX techniques
    • Activities to perform before development starts
    • How to be effective during sprint planning
    • Demonstrating how user-centered design is a natural fit
    • Getting to "done" for every sprint
    • Creating designs at the right time
  • Agile challenges
    • Company, product, and team size
    • Communication and working with multiple scrum teams
    • Keeping ahead vs. working in parallel
    • Balancing UX work before, during, and after a sprint
  • The UX practitioner's role in an Agile environment
    • Keeping ahead of sprints
    • Learning to love Lean
    • Working with the scrum team
    • Getting UX in the priorities and schedule
    • When a spike is best used (and should not be used) for UX work
  • Designing in Agile
    • Design activities that work well in an Agile process
    • Creating user stories
    • When to wireframe and prototype
    • Designing to keep pace with development
    • Iterating based on user research and testing
  • Post-release follow-through
    • Learning from user feedback
    • Having a voice in the backlog
    • Sharing beyond the scrum team
    • Tracking UX findings and ideas between releases
  • Team dynamics and integrating UX
    • Introducing UX and Agile into an established development team
    • UX for existing Agile teams
    • UX and Agile for Start-ups
  • Usability testing and user research within Agile environments
    • Research activities that work well in an Agile process, and how to do them
    • Choosing the right methods
    • Getting full team involvement without slowing development
    • Prioritizing UX findings
    • Understanding the tradeoffs


This course combines the lecture format with hands on group exercises to explore and understand the challenges and benefits of Lean UX and Agile.


Hoa Loranger

Hoa Loranger is Director at Nielsen Norman Group and has worked in user experience for over 15 years. She conducts research worldwide, and presents keynotes and training on best practices for interface design. Hoa has consulted for companies such as Microsoft, HP, Allstate, Samsung, Verizon, and Disney. She authors publications, including a book, Prioritizing Web Usability. Read more about Hoa