Frequently Asked Questions
How will I know when I am accepted for membership and enrollment?
Soon after receipt of your enrollment request form, we will contact you by
What discounts are available?
We offer a $200 discount if you submit your enrollment request on or before August 25.
Can I make my hotel reservation on this site when I register?
No. You must make your reservations directly with the hotel the day you register to ensure you'll receive a room. Call to make your reservations by requesting the "Nielsen Norman Group" room block. Remember, our room blocks will fill quickly. You'll find complete hotel information on the Location Information page.
Where can I find information about travel directions?
The Location Information page includes information about travel to Chicago, directions to the event, dining, and sight-seeing.
What is the dress code for this conference?
This is an executive-level conference. Dress casually (no suits or ties, jacket is optional). Suppose you were invited to an "executive offsite" — dress the way you would for that. You mean you haven't ever attended one? Ah, then you need to attend this conference.
Is it safe for me to request enrollment using my credit card on the NN/g conference site?
Absolutely. This website uses Secure Sockets Layer (SSL) technology to encrypt your personal information when you place your order. This means your order cannot be read as it travels over the Internet, so your name, address, and credit card information are secure.
What if I'm having problems with the online enrollment request process?
If your problems are technical in nature (your browser is reporting errors or pages are failing to load correctly), please first try quitting and re-launching your browser, and/or restarting your computer. If the issue persists, contact TPGNC — The Performance Group at ef@nngroup.com and explain your problem in as much detail as you can.
Can I receive printed materials about the UE Executive Forum?
All forum information is printable directly from the website.
Can my company sponsor or exhibit at the forum?
Please contact TPGNC — The Performance Group at ef@nngroup.com for information on sponsoring or exhibiting.
Can I get a list of who's attending the forum?
This list will be included in the forum welcome package. If you do not wish to be listed, that option is provided on the enrollment request form.
Do you accommodate special needs?
Each event location is set up to accommodate attendees with special needs; please indicate your requests to the hotel directly. Please describe any dietary requirements in your enrollment request form.
What if I have a question that isn't answered here?
If you have further questions, please contact TPGNC — The Performance Group at ef@nngroup.com or by calling