At the NN/g seminar, it is like letting a breath of fresh air into your head. My conference notes look like an action plan for what to do when I get back to my desk.

Ian Anderson
European Commission, Brussels

We didn't know where to start. Now my team and I have a much better idea.

Michele Rain
Direct Sales/Call Center Intuit, Inc.

These guys bring together structured disciplines and apply them to improving the user experience while considering business needs -- something we should all do everyday.

Jason McKenzie
PricewaterhouseCoopers

There is so much pain on the Web, and so many obvious things aren’t done right. Most websites can be improved within five minutes of instruction.

Geoffrey Epstein
President RGB Software Inc.

Overall terrific! Usability tools and resources that are well...usable!

Todd Christopher
National Wildlife Foundation

This session [Interaction Design] provided an excellent overview of interaction design, and learning the principles of usability from Tog felt like learning about gravity from Newton!

Brian Patrick Snyder
Whirlpool Corporation

Superbly presented...can be directly applied to real problems. Easily the best seminar I have ever attended.

Craig Wolfe
May Department Stores Co.

One intensive & comprehensive day saved me weeks and months of reading textbooks.

Wendy Moncur
Dept. of Sustainability and Environment, Melbourne, Australia

The Usability Camp was well worth the cost. Your team presented a wealth of information. A lot of great tips!

Laurie Goldstein
Motorola

From this tutorial [Intranet Usability], I have at least three presentations to senior management that would encourage increased resources and clarify the role and importance of usability.

Paul Bartan
Mount Sinai

Since intranets are proprietary by nature, best practices can be hard to come by. The Intranet Usability session was a great opportunity to take a look at the challenges other companies are facing and see how they're handling them.

Alicia Backlund
Internal Communications Manager Sprint

This has been a great opportunity to meet and network with other Web professionals. The brainstorming I observed and participated in have been very enlightening and worthwhile.

Keisha M. Thomas
University of Chicago Press

See also reports from the first two conferences:

• 2000 User Experience World Tour
• User Experience 01/02