Amy Schade works with clients large and small in a variety of industries such as telecommunications, e-commerce, government, travel, automotive, music, publishing, banking, non-profit and education, including extensive work on corporate intranets. She has conducted worldwide user research, including longitudinal studies, remote studies and eyetracking research, running studies in the United States, Canada, Europe, Asia and Australia. She regularly presents tutorials on user testing, intranet usability, writing for the Web, email newsletter usability and mobile usability.
Before joining NN/g, Schade worked as an Information Architect at Arc eConsultancy. At Arc, she created and revised site architectures for clients ranging from a family-related content site to a transaction-based sponsorship marketplace. Schade has also held a variety of positions in web production and advertising.
She co-authored the following NN/g reports:
She also conducted many of the usability sessions with people with low vision or who are blind and users over the age of 65 for the NN/g reports:
Schade heads the Chicago office.
Senior Associate, Information Architecture
Interim Online Services Manager and HTML Freelancer
Interactive Account Executive Intern
B.A. in Communications
University of Pennsylvania
Masters of Professional Studies in Interactive Telecommunications
Interactive Telecommunications Program (ITP), Tisch School of the Arts, New York University