NN/g UX research reports include thousands of actionable, illustrated user experience guidelines for creating and improving your web, mobile, and intranet sites.
Choose from the categories below to find reports containing guidelines, best practices, case studies and methodologies.
NN/g books have been instrumental in defining the fields of usability and user experience.
This 360-page report represents the best-practice case studies of the year's 10 best intranets. Take a look at innovative ideas and solutions that you can use for inspiration.
Our 69-page report discusses how well-crafted FAQs can assist customer service, feed into documentation, and help content strategy. It examines FAQs from 23 big and small organizations and contains 94 guidelines.
This 1,350-page report presents 77 intranet IA trees, including 1,108 screenshots of all their navigation systems. Borrow from their strengths to improve your intranet information architecture.