Rapid Application Development (RAD) processes such as Agile and Scrum pose an opportunity and a threat to achieving a quality user experience. It all depends on how it's handled. The standard methodologies as described in books don't work in practice, if you care about the usability of your products. But small modifications work wonders, as we found when studying how Agile works on real projects.
The report contains detailed analyses of five trends we saw in most successful organizations:
The 119-page report is based on case studies from 16 organizations that have embraced Agile while also caring about user experience. Further adding to the empirical evidence in the report are the findings from surveying hundreds of professionals.
This 2nd edition contains additional case studies, increasing from 12 to 16.
If you already own the 1st edition of this report, should you buy the 2nd edition? Probably not, because the main conclusions in the first edition were confirmed in Study Two (though some were refined or extended in the new edition).
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