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Intranet Information Architecture Design Methods and Case Studies

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This 2-volume report details how to best structure your intranet, how to design its navigation system, and how to run the IA aspects of the design process.Richly illustrated with 744 color screenshots of real intranets and their navigation design and other IA screen elements.

The 1,193-page report contains detailed profiles of 56 real-world intranets' information architecture as well as generalized analyses and best-practice recommendations derived from these many case studies. This report shows you how real intranets work — it's not speculation or fantasy; it's hard reality.

Our analysis encompassed intranets from a wide range of organizations in 12 countries:

  • 33 companies from a variety of industries, including financial services, utilities, and technology
  • 11 government agencies
  • 5 healthcare providers
  • 4 educational institutions
  • 3 non-profits

Of the organizations, 11 were small (500 employees or less), 30 were mid-sized (501-20,000 employees), and 15 were large (more than 20,000 employees).

Improve your intranet's IA and you improve the findability of your content and services. The ROI is usually immense, because we almost always find that employees waste inordinate amounts of time being lost on intranets. Fix your IA and people will find what they want faster: higher user satisfaction and higher employee productivity are the results.

What You Get

  • The full IA category hierarchy for all 56 intranets, allowing you to see how they're structured.
  • 744 full-color screenshots of the 56 intranet's navigation design and other IA elements: see for yourself the myriad of design details that go into making a good navigation scheme. Mine this treasure-trove of design ideas.
  • Detailed analysis of the issues in intranet information architecture, positioning you to vastly improve the findability of your own intranet's content and services.
  • Best practices in IA governance for big intranets.

Who Should Read This Report

  • Anybody who is responsible for the information architecture of an intranet.
  • Note that you are the person responsible for your intranet's IA if you're in charge of its user experience and don't have a dedicated information architect on your team.

Conducting a similar analysis yourself to collect comparative design lessons from a large number of intranets' IAs would cost a fortune, if you could ever get enough companies to let you in the door. Realistically, reading this report is the only way you will learn about a wide range of intranet IA alternatives.

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Digital files for immediate download

Individual License

$396 Add to Cart

Group License

$796 Add to Cart
Which license should I purchase?

Individual License

  • Report or video will be used by only one person.
  • Cannot share the report or video with anyone else, or post it to any internal or external file server, website, or intranet.
    Individual License Terms

Group License

  • Report or video will be used by multiple people within your organization.
  • Can post the report or video on internal file servers or intranets and make it available to others within the organization.
  • Cannot make the report/video available to people not employed by your organization, the general public, or to post it to a publicly accessible website or file server.
    Group License Terms

Which License?

Individual

Purchase an individual license if the report or video will only be used by one person.

Customers who choose an individual license are not authorized to share the report or video with anyone else, or post it to any internal or external file server, website, or intranet. Individual License Terms

Group

Purchase a group license if the report or video will be used by multiple people within your organization.

Customers who choose a group license are authorized to post the report or video on internal file servers or intranets and make it available to others within the organization. The group license does not grant permission to make the report/video available to people not employed by your organization, the general public, or to post it to a publicly accessible website or file server. Group License Terms

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Intranet Information Architecture Design Methods and Case Studies

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Intranet Information Architecture Design Methods and Case Studies

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