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150 pages PDF format: download your copy right now (from eSellerate)
Single-user license: $148
Site license: $318 (allows you to place on your intranet and make unlimited copies within your company)
No shipping/handling charged for downloads.
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Summary
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Ensuring that users know where they are, have been, and are going is one way to help people be successful and efficient. Designing menus, HTML versus PDF, opening new browser windows... All of these elements contribute to how easy the intranet design is. Navigation that is structured by task, not the org chart, is most helpful. And link names must be straightforward. The writing on the intranet can reflect the corporate culture and motivate. Or the misplaced, abrupt comment can quickly sour users.
The report contains a total of 67 design guidelines, based on usability testing of 27 intranets. These best practices provide a checklist of specific issues to look for in your design, thus making the analysis and examples highly actionable.
Based on empirical data on real employees' behaviors while using real intranets. This shows what works and what doesn't work in real life, across a very broad range of intranet designs. (In contrast, most other writings on intranet design are either pure speculation — what the author thinks users prefer or would like users to do — or they are based on observations from a single company's intranet.)
150 pages. Richly illustrated with 121 color screenshots from many different intranets, showing usability problems we found in our testing as well as examples of highly-usable navigation, layout, and content.
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Table of Contents
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150-page report with 121 color screenshots:
vol. 7 in the 10-report Intranet Usability Guidelines series
- Overview: Designing Simple Intranet Navigation
- Organization-related Issues
- Design-related Issues
- Easy Navigation is Motivating
- Best Practices for Good Navigation
- Behaviors that indicate that the intranet's navigation needs work
- Internal Users are Not Intranet Experts
- Layout, Hierarchy, and Order
- Terminology for Menus and Links
- Text/Content
- 12 design guidelines
- Writing for the Web
- Text Layout
- Writing Tone and Style
- Acronyms and Initialisms
- Images
- Navigational Elements
- Consistency and Persistence
- Opening New Windows
- 4 design guidelines
- Common usability related to opening new browser windows
- External Tools and Document Repositories
- Help and Tips
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Who Should Read This Report?
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Anybody who is responsible for the design, implementation, or strategy of intranets.
Running a similar usability study yourself to collect comparative design lessons from a large number of intranets would cost a fortune, if you could ever get enough companies to let you in the door. Realistically, reading this report is the only way you will find out how users actually use a wide range of intranet design alternatives.
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 Complete Report Series |
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This report is one of the 10 parts of the
 Collected Intranet Usability Guidelines
Get a CD-ROM with the complete set with all 614 guidelines for
- $698 single-user
- $1,498 site license
(save 53% compared to buying the reports individually)
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| Alternative Payments |
If you do not want to buy online, we accept other forms of payment:
- Check
- Bank transfer
- Purchase orders
- Faxed or mailed credit cards
We can also send you a paper invoice if your company requires that.
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| File Format |
| The report is a standard PDF file, formatted to print on both 8.5x11 and A4 paper. Any recent version of the Acrobat Reader will suffice to read or print the file. No special software is needed. The file is not copy-protected: we trust you to buy a site license if you are going to have multiple people read the report.
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