Full day training course offered at Usability Week New York City

Usability Testing

Do-it-yourself user tests: Plan, conduct, and analyze your own studies, using in-person, remote, or online methods

Watching users try to accomplish tasks on your site is the most effective and efficient way to uncover usability problems. This course will empower you to conduct quick and cheap usability tests throughout the project lifecycle, without having to set up an official lab. Learn the benefits of traditional user testing techniques and online testing tools. You will learn how to facilitate sessions, develop test plans, analyze data, and present the findings.

This course is ideal for people who are new to user testing or have some user testing experience, but no formal training.

"Nuts and bolts information about how to perform user testing will be extremely valuable in our redesign process."

James Kreuziger
University of California, Irvine

Attendee Feedback

"An outstanding job of breaking down the importance and then the steps for user testing and the class was very engaging and informative. I'm looking forward to implementing my newly acquired knowledge."
"Enjoyed the pacing with which the information was delivered. It was well laid out, easily digestable and simple to reference the supplied materials."
"I thought the mix of lecture and hands-on activities was very well balanced. She was good at making people feel comfortable participating. The material was interesting and clearly presented. I especially liked the use of the video clips. Also, the class size was perfect!"

Instructor

Kara Pernice

Kara Pernice is the Managing Director at Nielsen Norman Group. Pernice uniquely combines her 20-plus years of research knowledge with her design experience and business education to help organizations derive interfaces which are usable, useful, and surpass business goals. Pernice is accomplished at evaluating any design situation to determine or craft the most fitting research method, conduct or lead the research, observe and analyze user behavior, and convert this analysis into outstanding design. Pernice has led hundreds of intercontinental research studies, and is expert in many usability methods. Read more about Kara