June 1–6, 2014


Cumberland Hotel

Great Cumberland Place London W1H 7DL United Kingdom +44 (0) 871 346 9014

Special Room Rate

  • GBP £239, Single occupancy, inclusive of VAT and breakfast at the Cumberland Hotel
  • Valid between May 30, 2014 and June 9, 2014
  • Subject to availability

Daily Schedule

8 AM: Registration
9 AM: Classes begin
10:20 AM: Morning break
12:20 PM: Lunch break
1:30 PM: Classes resume
3 PM: Afternoon break
5 PM: Classes end


Lunch will be provided as well as morning and afternoon refreshments.


Phone: +44 (0) 1737 780150

NN/g's Usability Week helps you get up to speed on user experience best practices so you can create successful interfaces.

  • 6 days of in-depth, full-day courses
  • Proven methods and best practices
  • Practical skills
  • Expert instructors
  • No sales pitches

Training Courses at London Usability Week

You can select one course per day. Each course runs from 9am until 5pm.
Print a schedule overview (PDF)

Sunday June 1, 2014

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UX Basic Training

Be an effective UX professional: Know the lingo and sell the process

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Monday June 2, 2014

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Top Web UX Design Guidelines

The most important usability findings for improving website ROI, based on thousands of user studies worldwide

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Tuesday June 3, 2014

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Wednesday June 4, 2014

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Scaling User Interfaces

Usability for Responsive Web Design and Other Approaches to Designing Websites for Multiple Devices

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Thursday June 5, 2014

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Friday June 6, 2014

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Content Strategy: Day 2

Use formats and guidelines to create strong cross-media content and define your tone of voice

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Measuring User Experience

UX metrics and quantitative usability studies to measure the effectiveness and business value of your design

Tuition: Pay-by-the-day pricing

You can sign up for only one day or as many as 6. It all depends on the courses you'd like to take.

Pay-by-the-Day Pricing 1 Day 2 Days 3 Days 4 Days 5 Days 6 Days
Early registration until 5 pm May 2 £ 494 £ 898 £ 1258 £ 1568 £ 1843 £ 2019
Advance registration until 5 pm May 30 £ 549 £ 998 £ 1398 £ 1742 £ 2048 £ 2243
Regular registration until 5 pm June 6 £ 699 £ 1148 £ 1548 £ 1892 £ 2198 £ 2393

Prices shown here are in British Pounds (GBP). Not including mandatory 20% VAT

Conference Hotel Accommodations

Nielsen Norman Group has negotiated a discounted room rate of £239 (inclusive VAT and breakfast), valid between the 30th of May and 9th of June, 2014 and is subject to availability. A hotel discount code will be provided upon completion of the registration process. We recommend that you book as early as possible.


Payment Policy

Your registration is not complete until full payment is received. Delegates are responsible for any fiscal or legal requirements of their own country. British law says that all delegates must pay VAT on conference registrations, regardless of their location or who they work for. The Nielsen Norman Group’s UK VAT registration number is 794 2796 71. The Nielsen Norman Group has contracted Professional Conference & Project Management, a conference management firm, to handle all billing and customer service for this event. Each delegate will be sent a VAT invoice which is issued in British pounds and must be paid in full in that currency.


Cancellation, Substitution, and Refund Policy

If you must cancel after registering, your registration fee will be refunded less a 20% handling fee, provided that written notice of cancellation is received by 9 May, 2014. After that, the refund is 50%. No refunds will be granted after 16 May, 2014, but we will accept a substitute attendee if we receive a written note from the registered attendee stating his or her intention to transfer registration to a named individual. Email with cancellation, substitution, or refund requests.


Speaker Substitutions and Course Cancellations

We reserve the right to substitute speakers, cancel seminars, or cancel the entire event. In such cases, our liability is limited to refunding the registration fees you have paid for the affected days. Speakers may need to be substituted in case of illness, accidents, airline problems, or other issues that prevent a scheduled speaker from presenting as planned. We will endeavor to get a substitute speaker, but this may not always be possible because of the expertise required and the short notice available in most such cases.