London Usability Week /

November 7–13, 2015

NN/g's Usability Week helps you get up to speed on user experience best practices so you can create successful interfaces. 

  • 7 days of in-depth, full-day courses (attend as few or as many as you like)
  • Proven methods and best practices
  • Expert instructors teach practical skills
  • No sales pitches
  • UX Certification to test knowledge and build credibility

Learn more about why you should attend Usability Week.

Course Agenda
Location & Accommodations
UX Certification
  • Schedule at Usability Week London

    How it works: Attend up to 7 days. Choose ONE course per day. Each course is a full day (9am-5pm with breaks).

    Day 1 Courses / Saturday, November 7

    • UX Basic Training

      Be an effective UX professional: Know the lingo and sell the process

    Day 2 Courses / Sunday, November 8

    Day 3 Courses / Monday, November 9

    Day 4 Courses / Tuesday, November 10

    Day 5 Courses / Wednesday, November 11

    Day 6 Courses / Thursday, November 12

    Day 7 Courses / Friday, November 13

    Print a schedule overview (PDF)

  • Location

    Bloomsbury Hotel

    16-22 Great Russell Street London WC1B 3NN United Kingdom +44 (0) 207 347 1000

    Nielsen Norman Group has negotiated a discounted room rate at The Bloomsbury Hotel of £239 per night inclusve of VAT and continental breakfast, valid between the 6th and 13th of November, 2015 and is subject to availability. A hotel discount code will be provided upon completion of the registration process. We recommend that you book as early as possible.

    Special Room Rate

    • Standard room at £239 per night inclusive of VAT and breakfast, single occupancy. at the Bloomsbury Hotel
    • Valid between Nov. 6, 2015 and Nov. 13, 2015
    • Subject to availability

    Daily Schedule

    8 AM: Registration
    9 AM: Classes begin
    10:20 AM: Morning break
    12:20 PM: Lunch break
    1:30 PM: Classes resume
    3 PM: Afternoon break
    5 PM: Classes end


    Lunch will be provided as well as morning and afternoon refreshments.

  • Tuition: Pay-by-the-day pricing

    You can sign up for only one day or as many as 7. It all depends on the courses you'd like to take.

    Pay-by-the-Day Pricing 1 Day 2 Days 3 Days 4 Days 5 Days 6 Days 7 Days
    Early registration until October 9 £509 £929 £1299 £1649 £1979 £2299 £2599
    Advance registration until November 6 £566 £1032 £1443 £1832 £2199 £2554 £2888
    Regular registration until November 13 £716 £1182 £1593 £1982 £2349 £2704 £3038

    Prices shown here are in British Pounds (GBP). Prices are valid until 5 pm on the dates listed above. Not including mandatory 20% VAT

    What is Included?

    The prices shown above include only your tution for this event. Your hotel expenses (if any) are not included in this price, and must be paid direclty to your hotel. 


    Payment Policy

    Your registration is not complete until full payment is received. If your company requires an invoice, please use either the printable invoice or the e-mail confirmation you will receive following online registration. Both will include the dates, the events you have registered for, and the conference fee. The Nielsen Norman Group has contracted Professional Conference and Project Management, a conference-management firm, to handle all billing and customer service for this event.


    Cancellation, Substitution, and Refund Policy

    If you must cancel after registering, your registration fee will be refunded less a 20% handling fee, provided that written notice of cancellation is received by 16 October, 2015. After that, the refund is 50%. No refunds will be granted after 23 October, 2015, but we will accept a substitute attendee if we receive a written note from the registered attendee stating his or her intention to transfer registration to a named individual. Email with cancellation, substitution, or refund requests.


    Speaker Substitutions and Course Cancellations

    We reserve the right to substitute speakers, cancel seminars, or cancel the entire event. In such cases, our liability is limited to refunding the registration fees you have paid for the affected days. Speakers may need to be substituted in case of illness, accidents, airline problems, or other issues that prevent a scheduled speaker from presenting as planned. We will endeavor to get a substitute speaker, but this may not always be possible because of the expertise required and the short notice available in most such cases.

  • UX Certification

    Participate in our UX Certification program to test your UX knowledge and add credentials to your training. Earning a UX Certificate enables you to demonstrate your expertise to colleagues, clients, and managers.

    Take 5 Courses, Pass 5 Exams, Become UX Certified

    How It Works

    • 5 courses, 5 exams: Attend any 5 courses offered at Usability Week, and pass the exam for each course.
    • Exam Deadline: To earn UX Certification credit, you must pass your exams within 35 calendar days of the last day of Usability Week.
    • Exam Administrative Fees: Pay in advance when you register, or pay exam fees after Usability Week.
    • Timing Requirements: It is not necessary to complete all 5 courses at a single event. You can earn part of your credits now, and finish the remaining requirements at a future Usability Week.
    • Exam Access: Exams are administered online. After Usability Week ends, all training participants receive detailed instructions for paying exam fees and accessing exams.
    • Specialties: Specialties are optional. If you select 5 courses within a specific topic area (such as Interaction Design, Mobile Design, UX Research, or Web Design), your UX Certificate will also include a Specialty designation indicating that your studies were concentrated in that topic.

    Learn More

    For more detailed information about exams, optional Specialties, and about earning the advanced UX Master Certificate, visit our UX Certification program overview.

  • Frequently Asked Questions

    What if I’m having problems with the online registration process?

    If your problems are technical in nature (your browser is reporting errors or pages are failing to load correctly), please first try quitting and relaunching your browser, and/or restarting your computer. If it still doesn’t work, please contact the event organiser:

    Professional Conference and Project Management   

    +44 (0) 1403 785697

    Do I have to choose my sessions when I register?

    Yes. This not only speeds registration but also ensures you'll get a seat in the sessions you want.


    Can I pay by cheque or bank transfer?

    Yes. Online registration will let you select these options in addition to paying by credit card. You will receive a printable invoice to return with your payment. 


    What discounts are available?

    There is a built-in discount for each additional day you attend. You can also take advantage of our early bird registration discount (as indicated in the pricing matrix on the event agenda page).

    Group Discount:  NN/g offers discounts for groups of people from the same company, registering at the same time:

    5% discount for company groups of 5 to 9 attendees
    10% discount for company groups of 10 or more attendees


    Is it safe for me to register using my credit card on the NN/g conference site?

    Absolutely. Our website uses Secure Sockets Layer (SSL) technology to encrypt your personal information when you place your order. This means that your order cannot be read as it travels over the Internet, so your name, address, and credit card information are secure.


    What time do sessions begin and end? 

    The daily schedule will be as follows:

    • 8 AM: Registration
    • 9 AM: Classes begin
    • 10:20 AM: Morning break
    • 12:20 PM: Lunch break
    • 1:30 PM: Classes resume
    • 3 PM: Afternoon break
    • 5 PM: Classes end


    What is the dress code for this conference?

    Dress comfortably. Business casual and jeans are welcomed. Some people find conference rooms a little cool when sitting all day, so please wear layers and bring a warm jacket. We’ll do our best to keep the temperature comfortable for you, but hotel functions rooms can be unpredictable.


    Do I need to bring a laptop?

    Yes. Please bring your laptop with power cord to the conference. Seminar slides and class materials will be provided in electronic format. If you would like to follow along with the presenter's projected slides throughout the conference, a laptop is highly recommended.


    Can I get a list of who’s attending the conference?

    Yes. A list of attendees will be included in the conference proceedings. If you do not wish to be listed, we provide an opt-out within the registration form.


    Will you sell my personal information? May I buy a list of your conference attendees?

    No. We never share personal information with other companies.


    Do you accommodate special needs?

    Each event location is set up to accommodate attendees with special needs; please email the event organiser for assistance:

    Professional Conference and Project Management  

    +44 (0) 1403 785697

    What if I have a registration question that isn’t answered here?

    If you have further questions, please contact the conference planner:

    Professional Conference and Project Management
    34 Luxford Way
    Billinghurst, West Sussex
    RH14 9PA
    Phone: +44 (0) 1403 785697