Why Attend Usability Week?

NN/g Usability training gives you the credibility and knowledge to ensure that your useful products don't fail because they are difficult to use.

Usability training is a valuable investment

Learning how to create more successful interfaces is cheap compared with the amount of time and money organizations waste on uninformed design debates, poor decisions and fixing underperforming interfaces. Well-informed people drive good decisions and avoid costly mistakes.

Full-day courses provide practical education

100% of our courses run for at least one full day (some are multi-day courses), which allow attendees to embrace a topic, understand the foundation, learn methods, apply these methods in class exercises and discuss with instructors and classmates to absorb the subject matter.

Based on empirical research

Empirical research is the foundation of our training courses. We've observed thousands of people interacting with interfaces. We are continually testing new interfaces and compiling data which we provide in our courses to help attendees eliminate opinion-based design arguments back at the office.

Decades of experience distilled into one week of courses

Nielsen Norman Group principals and instructors have published the most cited literature in the field of usability including Jakob Nielsen's "Designing Web Usability, " Don Norman's "The Design of Everyday Things," and Bruce Tognazzini's "Tog on Software Design." Our instructors are seasoned usability and user experience professionals that base their courses on the real demands of the jobs our attendees need to do. Our materials and exercises are rooted in the reality we have experienced throughout our careers.

What attendees have to say about Usability Week

“At the NN/g seminar, it is like letting a breath of fresh air into your head. My conference notes look like an action plan for what to do when I get back to my desk.”
Ian Anderson, European Commission, Brussels

“One intensive and comprehensive day saved me weeks and months of reading textbooks.”
Wendy Moncur,  Dept. of Sustainability and Environment, Melbourne, Australia

"Superbly presented...can be directly applied to real problems. Easily the best seminar I have ever attended."
Craig Wolfe,  May Department Stores Co.

"This session [Interaction Design] provided an excellent overview of interaction design, and learning the principles of usability from Tog felt like learning about gravity from Newton!"
Brian Patrick Snyder,  Whirlpool Corporation

“This has been a great opportunity to meet and network with other Web professionals. The brainstorming I observed and participated in has been very enlightening and worthwhile.”
Keisha M. Thomas,  University of Chicago Press

Experiencing Usability Week

 

Upcoming Usability Week Events

Leading organizations attend Usability Week

Just some of the organizations sending over 30,000 professionals to Usability Week training since 1998.

  • Accenture
  • Adobe
  • Amazon
  • Apple Inc.
  • AT&T
  • Autodesk
  • Belgacom NV
  • Blue Shield of California
  • Boeing
  • Booking.com
  • British Airways
  • Cisco
  • Citrix
  • Deloitte Consulting
  • DIRECTV
  • Discover Financial Services
  • eBay
  • Ericsson
  • European Commission Expedia
  • Facebook
  • Federal Reserve Board
  • Financial Times (FT.com)
  • GE
  • GEICO
  • Genentech
  • Google
  • Hertz
  • Europe
  • IBM
  • ING Bank
  • Intuit
  • Invesco Perpetual
  • Itaú Unibanco Bank
  • JP Morgan ChaseKaplan Financial
  • LEGO
  • Manulife Financial
  • McGraw-Hill
  • Microsoft
  • Newcastle University
  • Oracle
  • PayPal
  • Pearson
  • Sony
  • Southwest Airlines
  • Squarespace
  • Symantec
  • USAA
  • Vanguard
  • Verizon
  • Walmart
  • Wells Fargo

Complete list of companies who attend Usability Week.