NN/g UX Certification both provides a solid foundation and enhances existing knowledge and practical skills in UX design and research. Strengthen or build your UX skillset. Increase your credibility and perceived competence among colleagues, clients, and managers.
How it works: To earn your UX Certificate, take 5 courses and pass 5 exams. Register now
Already attended NN/g training? For a limited time, you can apply training completed in 2012 or later towards your Certificate. Contact us at firstname.lastname@example.org for details.
Certified practitioners demonstrate high-level dedication to UX education, participating in at least 30 hours of training and passing at least 5 exams with a score of 80% or higher on each. More than 40 courses and hundreds of topics suit a variety of needs.
There are no prerequisites for taking our courses.
Courses taken as of 1 January 2012 count toward UX Certification. Courses taken before 2012 cannot be counted. All past attendees have been emailed with their course credit and exam information. If you attended Usability Week after 2011 but were not contacted, please email email@example.com.
You can choose to take all courses required for UX Certification during a single Usability Week or over a longer period of time. Or, you might consider hiring NN/g to train and UX certify your team on-site. In either case, NN/g will keep track of your courses and the exams you pass. There is no timeframe during which you must take all courses in order to be certified, and course credit does not expire.
NN/g courses are designed to give attendees a solid, lasting foundation, so once you achieve UX Certification or Specialties, they do not expire. However, we do encourage people to continue UX training to update their skills and learn new ones. Each UX Certificate lists the certification date, and NN/g reissues certificates when additional courses are taken and exams are passed. So, revitalizing your training also refreshes your UX Certification date.
UX Certification credit is offered only for our full-day, in-person training courses. Courses are not available online for UX Certification. Exams are meant to measure attendees’ learning, and are available only to people who have participated in NN/g UX training.
Our UX Certification program is designed to let you study any topics of interest; there are no required courses. For people who prefer a suggested path of courses for UX Certification, consider these:
Specialties are optional, and are designed for people who want to learn as much as possible about a particular topic. They are not required for UX Certification or UX Master Certification, but you can choose to become an expert in one of four Specialty areas:
We plan to add and modify Specialties over time to accommodate evolving UX methods and practices.
The main UX Certification investments include the following:
Certification candidates can pay exam administration fees when they register for Usability Week or prior to taking exams.
(Based on early registration;
Prices increase as conference date
(Based on early registration;
Prices increase as conference date
Estimated Costs* for In-House Training and Certification for your team (in U.S. dollars**)
|UX Certification||UX Master Certification|
(for training at your site)
(a $3k discount
off normal in-house
(a $10k discount
off normal in-house
(per person, per course)
* Costs do not include travel expenses, which vary by location.
** Prices quoted are for companies in the U.S. and Canada; for rates in other countries please contact us at firstname.lastname@example.org.
You can be UX Certified in a little more than one week.
NN/g Usability Week Conferences are offered at various intervals in cities around the world. Check the current schedule for cities and dates near you.
Although dates and locations vary year to year, we almost always hold Usability Weeks in the following major cities:
Other cities we have also held Usability Weeks in.
Bring NN/g consultants in-house to train your team and customize the curriculum to cover the exact courses your group needs. Contact email@example.com for more information.
Spend your training budget effectively on NN/g courses and UX Certification, which offer:
Invest in your career and education. UX Certificates show prospective clients, employers, managers, and colleagues your dedication to and interest in the field, as well as your expanding knowledge of it.
UX Certification will get your teams up and running in user experience and give all team members the groundwork needed to make concrete design and development decisions based on training rather than opinion.
Reasons to attend Usability Week are plentiful.
Summary of UX Certification for Managers and other decision makers. Download a summary PDF file to share with your manager or other decision makers.
Professionals who spend more than 30 hours in our intensive training demonstrate a high-level commitment to their UX education. An exam helps us verify participants’ content retention and apply concepts practically. To be certified, each person must pass an exam for each course. Exams are available only to people who participated in the courses.
Each course's exam:
The exam administration fee ($50 USD per course exam, €40 EUR, £30 GBP, $55 CAD, or $55 AUD) is in addition to the tuition cost and covers administrative expenses related to exams and certifications, including writing exam questions; editing questions (for improvement or when course content changes); technology to create and update the exams; tracking scores and certification credits; and maintaining verifiable certification information.
Exam administration fees can be paid with Usability Week registration or prior to taking an exam.
The following examples give a basic sense of the types of exam questions for various courses. Do not be concerned if you don’t know the answers before taking the course. You will learn in class!
If you ask people to register when they first arrive on a website site, which of the following lightbox popups would probably result in the least amount of registrations?
<Participants then choose from screenshot examples for 4 websites designs>
For most websites, which of the following is a good reason to use a spatial metaphor in your navigation menu?
A. To create a more visually interesting interface
B. To help users visualize conceptual relationships
C. To display geographically categorized content
A person’s disposition to trust others is influenced by which of the following?
A. General life experience
C. Personality type
D. Cognitive ease
Which of the following are good strategies when designing complex applications for Domain Experts?
A. Offer perceived value over using other applications
B. Offer more benefits than domain experts would get from using their own intuition and another application (such as a spreadsheet)
C. Offer unlimited application features so users can work in the ways they want
D. Offer unlimited functionality
Although Nielsen Norman Group teaches UX courses and requires that candidates pass exams for certification, NN/g is neither a university nor a learning institution. Rather, our UX training courses provide an opportunity for people to learn from some of the best UX experts in the world and thereby refine their knowledge and skills.
If you need to make a change, remove your name from this list, or have any questions about your status, please email firstname.lastname@example.org.
If a name does not appear in the list, the person might be certified, but has opted to keep his or her name private. To check a person’s status, email email@example.com and include as much of the following information as possible: the person’s full name, organization, city, state or region, and country. We will then confirm whether the person has been Certified.
NN/g emails qualified Certificate holders the credentials needed to download the following certificates and badges:
Tips for displaying your badge on your website or LinkedIn profile.
An example of PDF certificates, summarizing the holder’s achievements:
After you achieve UX Certification, you are welcome to display the following designatory letters after your name:
Ready to get started? Choose your location and register now for UX training and Certification