Nielsen App Lockers for Shared Phone Use in India
November 27, 2016
App lockers ensure privacy, parental control, and data safety for Indian phone owners who share mobile devices with others.
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The Top Enduring Intranet-Design Mistakes: 7 Deadly Sins
November 27, 2016
Intranet tools and programs come and go, but bad UIs linger for years, impact employee productivity and morale, and ultimately increase organizational costs.
Project Management for User Research: The Plan
November 20, 2016
How to make a great UX research plan to document the goals, methods, and logistics necessary to repeat the study.
Give Thanks for Good UX
November 20, 2016
User experiences that bring joy through ease or delight deserve our appreciation. We extend our gratitude for some of this year’s design improvements.
The Distribution of Users’ Computer Skills: Worse Than You Think
November 13, 2016
Across 33 rich countries, only 5% of the population has high computer-related abilities, and only a third of people can complete medium-complexity tasks.
Optimize for Return Visits, not Bounce Rate
November 13, 2016
Use bounce rate as a red flag for possible issues lurking on your site, but don’t make design decisions aimed solely at chasing that second click. Optimize for long-term engagement through return visits and track deeper conversion goals.
Cards: UI-Component Definition
November 6, 2016
A “card” is a UI design pattern that groups related information in a flexible-size container visually resembling a playing card.
Are Chinese Websites Too Complex?
November 6, 2016
Testing finds that Chinese and Western users experience the same difficulties with complex sites, but Chinese tend to complain less about complexity and prefer fairly high information density.
Top 10 Enduring Web-Design Mistakes
October 30, 2016
A large-scale usability study revealed the most common and damaging web-design mistakes of today. They aren't surprising or new - they're enduring issues that continue to hurt website usability.
The Power Law of Learning: Consistency vs. Innovation in User Interfaces
October 30, 2016
Across many tasks, learning curves show an initial learning period, followed by a plateau of optimal efficiency.
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Usability 101: Introduction to Usability
January 4, 2012
What is usability? How, when, and where to improve it? Why should you care? Overview answers basic questions + how to run fast user tests.
Top 10 Mistakes in Web Design
January 1, 2011
The ten most egregious offenses against users. Web design disasters and HTML horrors are legion, though many usability atrocities are less common than they used to be.
How Users Read on the Web
October 1, 1997
Users don't read Web pages, they scan. Highlighting and concise writing improved measured usability 47-58%. Marketese imposed a cognitive burden on users and was disliked.
F-Shaped Pattern For Reading Web Content
April 17, 2006
Eyetracking visualizations show that users often read Web pages in an F-shaped pattern: two horizontal stripes followed by a vertical stripe.
10 Usability Heuristics for User Interface Design
January 1, 1995
Jakob Nielsen's 10 general principles for interaction design. They are called "heuristics" because they are broad rules of thumb and not specific usability guidelines.
10 Best Intranets of 2016
January 10, 2016
The winners of our 15th Intranet Design Annual impress us with their design prowess, content support, UX research, responsive design, modern visuals, and SharePoint pushed to its limits.
When to Use Which User-Experience Research Methods
October 12, 2014
Modern day UX research methods answer a wide range of questions. To know when to use which method, each of 20 methods is mapped across 3 dimensions and over time within a typical product-development process.
Response Times: The 3 Important Limits
January 1, 1993
How users react to delays in a user interface, whether website or application. The 3 main response time limits are determined by human perceptual abilities.
Why You Only Need to Test with 5 Users
March 19, 2000
Elaborate usability tests are a waste of resources. The best results come from testing no more than 5 users and running as many small tests as you can afford.
The Fold Manifesto: Why the Page Fold Still Matters
February 1, 2015
What appears at the top of the page vs. what’s hidden will always influence the user experience—regardless of screen size.