March 6, 2016
Sites must meet users' basic trust needs before they demand that visitors enter information or engage with them. 5 distinct levels of user commitment have separate design requirements for users to give a website what it wants.
March 6, 2016
User testing works best if you don’t direct participants too much, but sometimes you need users to go straight to a target page. How to get them there?
February 28, 2016
18-to-25-year olds gave slightly higher ratings of flat designs than older adults did. That increased aesthetic appeal may not be worth the cost of flat design.
February 28, 2016
Measure people's attitudes toward a user interface by a controlled vocabulary test: give users the list of product reaction words and asks them to select those that best describe the design.
February 21, 2016
Users are 89% more likely to remember logos shown in the traditional top-left position than logos placed on the right.
February 21, 2016
SharePoint requires install plus in-depth UX design and development. Forge strong relationship with SharePoint UX designers and developers for successful intranets. And take advice from winning teams who have made SharePoint an effective enterprise tool.
February 14, 2016
Up-to-date personas result in a better UX design process. Data from 156 companies provide a baseline to understand how often to revise personas. Knowing when and how frequently to make updates will help you craft personas that are both accurate and effective.
February 14, 2016
Different approaches to implementing mobile websites have each their advantages and disadvantages. All should follow the same mobile user-experience principles.
February 7, 2016
To ensure that people understand the meaning and purpose of icons, conduct multiple types of tests at various stages of the product-development cycle.
February 7, 2016
Results pages that refresh too soon or shift the page position disrupt the filtering process. Design filters and facets to offer a smooth user experience.
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January 4, 2012
What is usability? How, when, and where to improve it? Why should you care? Overview answers basic questions + how to run fast user tests.
January 1, 2011
The ten most egregious offenses against users. Web design disasters and HTML horrors are legion, though many usability atrocities are less common than they used to be.
October 1, 1997
Users don't read Web pages, they scan. Highlighting and concise writing improved measured usability 47-58%. Marketese imposed a cognitive burden on users and was disliked.
April 17, 2006
Eyetracking visualizations show that users often read Web pages in an F-shaped pattern: two horizontal stripes followed by a vertical stripe.
January 1, 1995
Jakob Nielsen's 10 general principles for interaction design. They are called "heuristics" because they are broad rules of thumb and not specific usability guidelines.
January 4, 2015
Intranet teams continue to grow, streamline processes, and produce innovative designs. Some feature trends include: responsive design, search filters, flat design, and megamenus.
October 12, 2014
Modern day UX research methods answer a wide range of questions. To know when to use which method, each of 20 methods is mapped across 3 dimensions and over time within a typical product-development process.
January 1, 1993
How users react to delays in a user interface, whether website or application. The 3 main response time limits are determined by human perceptual abilities.
March 19, 2000
Elaborate usability tests are a waste of resources. The best results come from testing no more than 5 users and running as many small tests as you can afford.
February 1, 2015
What appears at the top of the page vs. what’s hidden will always influence the user experience—regardless of screen size.