June 5, 2016
Hero images, carousels, fat footers, video, minimalist design, and responsive navigation, are among some of the top feature trends of the best intranets of 2016. We even see a revival of online help that’s actually helpful to employees exploring new features or attempting complex tasks.
June 5, 2016
User logs (diaries) of daily activities as they occur give contextual insights about real-time user behaviors and needs, helping define UX feature requirements.
May 29, 2016
B2B sites must help both end users and decision makers. Include price, specifications, compatibility information, and be relevant to all targeted verticals.
May 29, 2016
When observers make unethical requests or act in ways that violate proper usability practices, researchers should act to protect the participant.
May 22, 2016
Open-ended questions prompt people to answer with sentences, lists, and stories. Closed-ended questions limit possible answers.
May 15, 2016
These two overly demanding website design patterns aimed at driving engagement are in conflict with how people utilize browser tabs.
May 15, 2016
To eliminate outdated information and make online shopping efficient, let ecommerce users easily update existing payment information directly within the checkout flow.
May 8, 2016
The methods that people use to determine trustworthiness on the web have remained stable throughout the years, even with changing design trends.
May 8, 2016
Selecting an option inside a menu depends on how far away that option is from the menu icon. Drop-down menus, megamenus, pie or radial menus, and marking menus arrange items in different patterns to optimize the reach time.
May 1, 2016
Follow these well-established — but frequently ignored — guidelines to ensure users can successfully complete your website forms.
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January 4, 2012
What is usability? How, when, and where to improve it? Why should you care? Overview answers basic questions + how to run fast user tests.
January 1, 2011
The ten most egregious offenses against users. Web design disasters and HTML horrors are legion, though many usability atrocities are less common than they used to be.
October 1, 1997
Users don't read Web pages, they scan. Highlighting and concise writing improved measured usability 47-58%. Marketese imposed a cognitive burden on users and was disliked.
April 17, 2006
Eyetracking visualizations show that users often read Web pages in an F-shaped pattern: two horizontal stripes followed by a vertical stripe.
January 1, 1995
Jakob Nielsen's 10 general principles for interaction design. They are called "heuristics" because they are broad rules of thumb and not specific usability guidelines.
January 4, 2015
Intranet teams continue to grow, streamline processes, and produce innovative designs. Some feature trends include: responsive design, search filters, flat design, and megamenus.
October 12, 2014
Modern day UX research methods answer a wide range of questions. To know when to use which method, each of 20 methods is mapped across 3 dimensions and over time within a typical product-development process.
January 1, 1993
How users react to delays in a user interface, whether website or application. The 3 main response time limits are determined by human perceptual abilities.
March 19, 2000
Elaborate usability tests are a waste of resources. The best results come from testing no more than 5 users and running as many small tests as you can afford.
February 1, 2015
What appears at the top of the page vs. what’s hidden will always influence the user experience—regardless of screen size.