Questionnaire (Part 1)

by Jakob Nielsen on January 1, 1997

Please answer the following questions.

Circle the dot that best describes your answer. Please do not leave any question blank.

For each word below, please indicate how well it describes the Web site.

 

 Describes                                         Describes
               the site                                           the site
               very poorly                                       very well

Accurate         *     *     *     *     *     *     *     *     *     *

Annoying         *     *     *     *     *     *     *     *     *     *

Entertaining     *     *     *     *     *     *     *     *     *     *

Helpful          *     *     *     *     *     *     *     *     *     *

Interesting      *     *     *     *     *     *     *     *     *     *

Likable          *     *     *     *     *     *     *     *     *     *

 

PLEASE TURN THE PAGE AND CONTINUE ANSWERING THE QUESTIONS.

 


Please circle the appropriate dot for each of the following questions:

 

How easy is it to find specific information in this Web site?

 not at all easy                               very easy

          *     *     *     *     *     *     *     *     *     *

How satisfied are you with the site's quality of language?

 not at all                                         very
          satisfied                                     satisfied

          *     *     *     *     *     *     *     *     *     *

How frustrated did you feel while working in this site?

 not at all                                         very
          frustrated                                   frustrated

          *     *     *     *     *     *     *     *     *     *

Compared to what you expected, how quickly did the tasks go?

 not at all                                         very
          quickly                                         quickly

          *     *     *     *     *     *     *     *     *     *

 

PLEASE LET THE OBSERVER KNOW THAT YOU ARE DONE WITH THE QUESTIONNAIRE.
PLEASE DO NOT TURN THE PAGE YET.


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