E-commerce Courses

The UX Conference Courses

The UX Conference offers courses about a broad range of web and application design topics. Most courses are also available as in-house training. Each course counts toward UX Certification.

Persuasive Web Design

Convince people to stay on your site, believe it, and take desirable actions

  • Tips to boost credibility
  • Influencing techniques translated to web design and features
  • Guidelines to persuade users to visit your site, stay on your site and take desirable actions

Omnichannel Journeys and Customer Experience

Create a usable cross-channel experience, including the web, email, social media, phone, print, apps and online chat

  • Understand how customers interact with organizations through many channels and touch points
  • Discuss guidelines for creating fluid and holistic experiences as users engage on many channels
  • Learn how to research your omnichannel user experience and understand the typical customer journey for common tasks
  • Discuss common barriers for success and how to position your organization to overcome them