Frequently Asked Questions

Problems with the online registration process?

If your problems are technical in nature (your browser is reporting errors or pages are failing to load correctly), please first try quitting and relaunching your browser, and/or restarting your computer. If it still doesn’t work, contact the event organizer:

MFactor Meetings   +1 (650) 637-7731


Do I have to choose my sessions when I register?

Yes. This not only speeds registration but also ensures you'll get a seat in the sessions you want.


Can I pay by check or purchase order?

Yes. Online registration will let you select this option in addition to paying by credit card. You will receive a printable invoice to return with your payment. Note that if you would like us to reserve your hotel accommodations on your behalf, we will still need to collect credit card information.


What discounts are available?

There is a built-in discount for each additional day you attend. You can also take advantage of our early bird registration discount (as indicated in the pricing matrix on the event agenda page).

Group Discount:  NN/g offers discounts for groups of people from the same company, registering at the same time:

  • 5% discount for company groups of 5 to 9 attendees
  • 10% discount for company groups of 10 or more attendees


Is it safe for me to register using my credit card on the NN/g conference site?

Absolutely. Our website uses Secure Sockets Layer (SSL) technology to encrypt your personal information when you place your order. This means that your order cannot be read as it travels over the Internet, so your name, address, and credit card information are secure.


What is the dress code for this conference?

Dress comfortably. Business casual and jeans are welcomed. Some people find conference rooms a little cool when sitting all day, so please wear layers and bring a warm jacket. We’ll do our best to keep the temperature comfortable for you, but hotel functions rooms can be unpredictable.


Do I need to bring a laptop?

Yes. Please bring your laptop with power cord to the conference. Seminar slides and class materials will be provided in electronic format. If you would like to follow along with the presenter's projected slides throughout the conference, a laptop is highly recommended.


Can I get a list of who’s attending the conference?

Yes. A list of attendees will be included in the conference proceedings. If you do not wish to be listed, we provide an opt-out within the registration form.


Will you sell my personal information? May I buy a list of your conference attendees?

No. We never share personal information with other companies.


Do you accommodate special needs?

Each event location is set up to accommodate attendees with special needs; please indicate your requests on your registration form and contact the event organizer:
MFactor Meetings   +1 (650) 637-7731



What if I have a registration question that isn’t answered here?

If you have further questions, please contact the conference planner:

7840 Roswell Road
USM Building 100, 3rd Floor
Atlanta, GA 30350
Phone: +1 (415) 685-4230 ext 502

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