What Is User Research?

Summary: The goal of user research is to identify ways to improve a product's design based on evidence rather than opinions.

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What Is User Research?

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A Guide to Using User-Experience Research Methods

Modern day UX research methods answer a wide range of questions. To help you know when to use which user research method, each of 20 methods is mapped across 3 dimensions and over time within a typical product-development process.

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Caleb Sponheim Ph.D. is a User Experience Specialist with Nielsen Norman Group. A former computational neuroscientist, his expertise includes quantitative user experience research, statistics, analytics, and data science.

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