Services

Nielsen Norman Group services are offered worldwide. We can tailor any combination of these services to meet your needs.  

Usability Evaluation

User Testing
The simplest usability method: learn from the way real people use your design.
In addition to traditional tests, we also offer international usability studies.

Design Reviews
World-class experts assess the quality of your user interface design. Reviews can cover websites, intranets, Internet services and applications, software designs, consumer products, home automation, home theatres, automotive design, and anything else that needs to be easy to use.

Directions for Redesign
Systematic usability process to set directions for the next design of a website, intranet, or other product through a combination of user-centered design methods.

Training

Learning-by-Doing
Three-day seminar where we teach you to do your own user testing, using your own design as the case study throughout this hands-on event.

Conference Keynotes
Keynote presentations for professional conferences, internal conferences, and management offsites.

Process and Strategy

Usability Guidelines Development
For owners of technology platforms and middleware: make your third-party developers succeed by teaching them how to design for humans using your platform. (Or we can review your guidelines and standards if you prefer to write your own.)