May 11–16, 2014


Omni Chicago

676 N. Michigan Ave. Chicago, IL 60611 +1 (312) 944-6664

Special Room Rate

  • $269, plus applicable taxes; complimentary in-room internet by joining Omni Select Guest at the Omni Chicago
  • Valid between May 9, 2014 and May 18, 2014
  • Subject to availability

Daily Schedule

8 AM: Registration
9 AM: Classes begin
10:20 AM: Morning break
12:20 PM: Lunch break
1:30 PM: Classes resume
3 PM: Afternoon break
5 PM: Classes end


Morning and afternoon refreshments will be provided.


Phone: +1 770-290-4883

NN/g's Usability Week helps you get up to speed on user experience best practices so you can create successful interfaces.

  • 6 days of in-depth, full-day courses
  • Proven methods and best practices
  • Practical skills
  • Expert instructors
  • No sales pitches

Training Courses at Chicago Usability Week

You can select one course per day. Each course runs from 9am until 5pm.
Print a schedule overview (PDF)

Sunday May 11, 2014

UX Basic Training

Be an effective UX professional: Know the lingo and sell the process

Monday May 12, 2014

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The One-Person UX Team Tool Box

Usability techniques and strategies to maximize your impact when you are the sole UX specialist on your project or in your organization

Tuesday May 13, 2014

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Wednesday May 14, 2014

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Thursday May 15, 2014

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Top Web UX Design Guidelines

The most important usability findings for improving website ROI, based on thousands of user studies worldwide

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Cross-Channel User Experience

Create a usable omnichannel experience, including the web, applications, email, social media, phone, kiosks, print and online chat

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Friday May 16, 2014

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Tuition: Pay-by-the-day pricing

You can sign up for only one day or as many as 6. It all depends on the courses you'd like to take.

Pay-by-the-Day Pricing 1 Day 2 Days 3 Days 4 Days 5 Days 6 Days
Advance registration until 5 pm May 9 $856 $1559 $2164 $2698 $3178 $3442
Regular registration until 5 pm May 16 $1056 $1759 $2364 $2898 $3378 $3642

Prices shown here are in U.S. Dollars (USD).

Conference Hotel Accommodations

NN/g's discounted room rate of $269, plus applicable taxes, is valid between May 9 and May 18, 2014, subject to availability. We recommend that you book as early as possible.

To reserve your room at the conference rate, visit the Omni Chicago NN/g Reservations page.

Guests can access complimentary in-room internet during their stay by joining Omni select guest


Payment Policy

Your registration is not complete until full payment is received. If your company requires an invoice, please use either the printable invoice or the e-mail confirmation you will receive following online registration. Both will include the dates, the events you have registered for, and the conference fee. The Nielsen Norman Group has contracted USMotivation, a conference-management firm, to handle all billing and customer service for this event.


Cancellation, Substitution, and Refund Policy

If you must cancel after registering, your registration fee will be refunded less a 20% handling fee, provided that written notice of cancellation is received by April 18, 2014. After that, the refund is 50%. No refunds will be granted after April 25, 2014, but we will accept a substitute attendee if we receive a written note from the registered attendee stating his or her intention to transfer registration to a named individual. Email with cancellation, substitution, or refund requests.


Speaker Substitutions and Course Cancellations

We reserve the right to substitute speakers, cancel seminars, or cancel the entire event. In such cases, our liability is limited to refunding the registration fees you have paid for the affected days. Speakers may need to be substituted in case of illness, accidents, airline problems, or other issues that prevent a scheduled speaker from presenting as planned. We will endeavor to get a substitute speaker, but this may not always be possible because of the expertise required and the short notice available in most such cases.