Best Government Agency and Public Sector Intranets 2001-2010
For government intranets, projects that increase employee productivity are as valuable as those that increase the general public’s satisfaction.
Through detailed case studies and 158 full-color screenshots, this 290-page report catches you up on the trends and challenges of past winning intranets at government agencies and other public sector organizations.
The showcased intranets were chosen based on expert review of the design and usability of hundreds of nominated intranets, reprinted from the Intranet Design Annuals 2001-2010.
Topics
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Tips on how to incorporate successful design patterns onto your intranet
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Workflow support
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Ensuring fresh content
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Driving unified design through the organization
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Consistent navigation
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Integration of intranet with real-time mobile notification
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Development process for intranet redesigns
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Coordinating agency-level and government-level design
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Ensuring accessibility for employees with disabilities, beyond simple compliance with Section 508 (U.S.) or the Disability Discrimination Act (U.K.)
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Supporting users in many locations
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Offering authoritative, accurate content
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Enhancing corporate goals
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Conducting usability evaluations and visiting users
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Partnering with corporate communications
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Tracking your successes
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Information on the methods and technologies used to achieve their vision in an organization's framework
Winning Companies
Government specific intranet competition winners (2004)
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Defense Finance and Accounting Service, USA
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Department for Transport, United Kingdom
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Department of Veterans Affairs Mid-Atlantic Health Care Network, USA
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Department for Victorian Communities, Australia
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Federal Reserve Bank of Richmond, USA
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Government Offices of Sweden
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London Underground, United Kingdom
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National Research Council of Canada—Industrial Research Assistance Program
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Senate Republican Conference, USA
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Workplace Safety and Insurance Board of Ontario, Canada
Additional winners from other years
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United States Department of Transportation: DOTnet (2001 winner)
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World Bank Group (2002 winner)
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United States Coast Guard (2003 winner)
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Ministry of Transport, New Zealand (2008 winner)
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New South Wales Department of Primary Industries, Australia (2008 winner)
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Jet Propulsion Laboratory (NASA), USA (2010 winner)
Related
Research Reports
Training Courses
Articles
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Individual
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Individual License Terms
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Purchase a group license if the report or video will be used by multiple people within your organization.
Customers who choose a group license are authorized to post the report or video on internal file servers or intranets and make it available to others within the organization. The group license does not grant permission to make the report/video available to people not employed by your organization, the general public, or to post it to a publicly accessible website or file server. Group License Terms
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Best Government Agency and Public Sector Intranets 2001-2010
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Nielsen Norman Group
Nielsen Norman Group