Portals can drive governance, effectively consolidate applications, connect information, change communication, and reduce fragmentation. A good intranet portal provides easy access to all enterprise information, resources and tools.
Comprehensive case studies show you what portals mean to the users (your employees) and how the portal team can deliver what the organization needs. Some of the most praised features of intranet portals turn out not to be needed in most companies. For example, role-based personalization usually works better than individual personalization.
This 570-page report presents 174 design guidelines. Discussions and 328 screenshot illustrations supplement our findings.
Note: This report is not about portal products, instead we focus on the use, usability, and adoption of portal concepts—intranets that look, feel and act like portals.
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