Summary

This is your chance to catch up on the in-depth case studies of 14 past winners from the financial services sector. The report is richly illustrated with 155 screenshots, giving readers the unique opportunity to see good intranet designs that are usually hidden behind a firewall.

Of course, some of these profiles are a few years old by now, and the winning intranets may have been redesigned and don't look like the screenshots in their write-ups anymore. But even the oldest winners still contain many good ideas that the vast majority of intranets today would do well in emulating. And the war stories of what it took the winning teams to persevere and get a great design done certainly continue to ring true today, as they will ten years from now. 

Table of Contents

261-page report with 155 screenshots

1. Fidelity Investments Canada (2001 winner)
   • 9 pages
   • 5 screenshots
2. Credit Suisse Financial Services (2002 winner)
   • 15 pages
   • 10 screenshots
3. Northwestern Mutual Life Insurance (2002 winner)
   • 20 pages
   • 11 screenshots
4. Washington Mutual, Inc. (2002 winner)
   • 12 pages
   • 8 screenshots
5. World Bank Group (2002 winner)
   • 17 pages
   • 10 screenshots
6. Wachovia Corporation (2003 winner)
   • 14 pages
   • 7 screenshots
7. Defense Finance and Accounting Service (U.S.) (2004 winner)
   • 17 pages
   • 9 screenshots
8. Federal Reserve Bank of Richmond (2004 winner)
   • 15 pages
   • 7 screenshots
9. Banco Español de Crédito (Banesto) (2005 winner)
   • 23 pages
   • 14 screenshots
10. Allianz Australia Insurance Ltd. (2006 winner)
    • 19 pages
    • 9 screenshots
11. Bank of Ireland Group (2006 winner)
    • 47 pages
    • 15 screenshots
12. Capital One (2006 winner)
    • 24 pages
    • 15 screenshots
13. Merrill Lynch (2006 winner)
    • 19 pages
    • 12 screenshots
14. JPMorgan Chase & Co. (2007 winner)
    • 36 pages
    • 23 screenshots

Who Should Read This Report?

• Anybody in charge of an intranet or its design, within the financial services sector, unless they have already read all past editions of the Intranet Design Annual.

Collecting similar benchmarking and best practice information from a large set of intranets yourself would probably take you two to three months, if you could ever get enough other companies to let you in the door. Realistically, reading this report is the only way you will get the scoop on this many intranet projects.

Please help us continue publish low-price reports by buying a site license if you have colleagues who will read the report. If you only need it for yourself, then that's obviously what the single-user license is for. If somebody "gives" you a copy, then please buy a download anyway to keep prices down in the future. 

Download Report (from eSellerate) $168 for the PDF file (261 pages, 155 screenshots), single-user license. $348 for a site license to make copies and place on your intranet.

Sector-Specific Intranets:
> Technology Companies
> Manufacturing Industry
> Retail Sector
> Knowledge-Intensive
> Government Agencies

Intranet Portals
Report from the trenches.

Intranet Information Architecture (IA)
Analysis of 56 companies' IA.

User Research and Intranet Design Guidelines
For this series of 10 reports, we tested 27 intranets with real employees from each company to find out what worked and didn't work across a broad set of intranet designs.

• Check
• Bank transfer
• Purchase orders
• Faxed or mailed credit cards

We can also send you a paper invoice if your company requires that.

> in-house seminar for your intranet team
> public tutorial at the Usability Week 2008 conference (New York, San Francisco, London, and Melbourne)

We can conduct a usability review of your intranet.