This sidebar complements the discussion in the article UX Leads Adoption of AI Chat.
Anthropic’s Dataset
Anthropic used the following 2 data sources:
- One million Claude.ai conversations carried out during Dec 2024-Jan 2025
- Descriptions of occupations and corresponding tasks from the O*NET database of occupations provided by the U.S. Department of Labor; this database contains approximately 20,000 task descriptions
Then it used a Claude-based analysis tool to assign each conversation to a single task. Once each conversation was thus classified, the Anthropic team calculated the percentage of Claude conversations that were assigned to each task. This dataset is publicly available.
NN/g’s Analysis
Out of the 20,000 task descriptions and corresponding occupations in the OPEC dataset, I selected a subset of 203 tasks that were within the realm of a UX or UX-adjacent professional. These corresponded to 18 different O*NET occupations, signaling broad categories of tasks that a UX or a UX-adjacent professional (such as a product manager or technical writer) may be doing.
Below is a list of the categories I included. For each category, I list the total number of occupational tasks (whether UX related or not), an example of a UX task related to that category, as well as the number of UX tasks that were included in our set of tasks. For each occupation, you can also see the percentage of tasks (not necessarily UX-related) that were attempted with AI.
For example, for the category Computer and Information Systems Managers, there were 17 possible tasks. 41.2% of these (7) were attempted with AI. Of all the 17 tasks, a single task was considered as related to UX.
|
Categories of UX Tasks |
||||
|
O*NET occupation |
O*NET UX-Task Example |
Number of included UX tasks |
Number of Total Tasks for That Occupation |
AI Depth of Adoption for That Occupation |
|
Computer and Information Systems Managers |
Consult with users, management, vendors, and technicians to assess computing needs and system requirements.
|
1 |
17 |
41.2% |
|
Market Research Analysts and Marketing Specialists |
Prepare reports of findings, illustrating data graphically and translating complex findings into written text.
|
13 |
13 |
76.9% |
|
Computer Programmers |
Write or contribute to instructions or manuals to guide end users.
|
1 |
15 |
80% |
|
Software Developers, Applications |
Analyze user needs and software requirements to determine feasibility of design within time and cost constraints.
|
2 |
15 |
66.7 |
|
Web Developers |
Write, design, or edit Web page content, or direct others producing content.
|
10 |
37 |
64.9% |
|
Computer User Support Specialists
|
Confer with staff, users, and management to establish requirements for new systems or modifications.
|
2 |
16 |
56.3% |
|
Web Administrators |
Gather, analyze, or document user feedback to locate or resolve sources of problems.
|
6 |
35 |
31.4% |
|
Information Tech Project Managers |
Manage project execution to ensure adherence to budget, schedule, and scope.
|
21 |
21 |
33.3% |
|
Search Marketing Strategists |
Collect and analyze Web metrics, such as visits, time on site, page views per visit, transaction volume and revenue, traffic mix, click-through rates, conversion rates, cost per acquisition, or cost per click.
|
10 |
36 |
63.9% |
|
Video Game Designers |
Guide design discussions between development teams.
|
24 |
24 |
25% |
|
Document Management Specialists |
Consult with end users regarding problems in accessing electronic content. |
23 |
23 |
52.2% |
|
Computer Hardware Engineers |
Analyze user needs and recommend appropriate hardware.
|
1 |
18 |
38.9% |
|
Human Factors Engineers and Ergonomists
|
Design or evaluate human work systems, using human factors engineering and ergonomic principles to optimize usability, cost, quality, safety, or performance.
|
26 |
26 |
30.8% |
|
Survey Researchers |
Support, plan, and coordinate operations for single or multiple surveys.
|
15 |
15 |
60% |
|
Sociologists |
Collect data about the attitudes, values, and behaviors of people in groups, using observation, interviews, and review of documents.
|
4 |
12 |
66.7% |
|
Graphic Designers |
Create designs, concepts, and sample layouts, based on knowledge of layout principles and esthetic design concepts.
|
17 |
17% |
64.7% |
|
Technical Writers |
Develop or maintain online help documentation.
|
15 |
15 |
60% |
|
Copy Writers |
Vary language and tone of messages based on product and medium.
|
12 |
12 |
83.3% |
For each of the categories in the table above and their UX-related tasks, I retrieved the percentage of AI conversations related to that task from the Anthropic dataset. All my analyses manipulated these percentages. For example, to see how many conversations were related to UX, I simply added the percentage of AI conversations for each UX task.
A full list of UX tasks for each occupational category is available in the spreadsheet available as a download.
