Consulting

The same experts who run our research and training courses can evaluate your design, conduct on-site training with your team and lead strategy initiatives.

Services We Provide

Usability Testing

Watch and listen to customers use your designs (websites, mobile devices, prototypes). Our usability experts design studies and facilitate sessions to give you illuminating insight and concrete recommendations for improvement.

Benchmarking & Competitive Analysis

Understand your position in the marketplace through comparative studies with your competitors. We apply qualitative and quantitative techniques for collecting the information so you know how well you perform compared to your competitors.

Expert Design Review

Our usability experts conduct a comprehensive analysis of your interface design. The report includes a prioritized list of recommendations for helping you satisfy user requirements.

Information Architecture Analysis

We work with your team to evaluate how well your content is organized, structured, and labeled. We apply a research-driven systematic approach to collecting data so that the recommendations are based on evidence.

UX Strategy Guidance & Planning

Workshops and high-level management consulting on UX strategy, company organizational structures, and product development processes.

UX Training

We provide in-house training that is custom-tailored to fit your team’s requirements, and build unified focus and understanding across multidisciplinary team members. Include UX Certification to increase motivation and reinforce learning. 

Client List

Some of our clients include:

  • Accenture
  • Adobe
  • Allstate
  • American Express
  • Ameritrade
  • AT&T
  • BBC
  • Broadcom
  • Budget Rent A Car
  • Citi Cards
  • CNet Networks
  • Compaq
  • Continental Airlines
  • Country Music Television (CMT)
  • Credit Suisse Group
  • Dell
  • Deloitte
  • Disney Worldwide
  • Ernst & Young
  • Farmers Insurance
  • FedEx
  • Forbes
  • Ford Motor Company
  • General Electric
  • Getty Museum
  • GlaxoSmithKline
  • Google
  • Habitat for Humanity
  • Hallmark Cards
  • Hewlett-Packard IBM
  • IMF (International Monetary Fund)
  • Intel
  • Intuit
  • LendingTree
  • Lenovo
  • London Business School
  • Los Angeles Times
  • Merck
  • MGM Resorts International
  • Microsoft
  • Motorola
  • National Academy of Sciences
  • National Geographic
  • New England Journal of Medicine
  • Nokia
  • Oracle
  • PayPal
  • Pew Charitable Trusts
  • Pfizer
  • Princeton University
  • Procter & Gamble
  • Reuters
  • Samsung
  • SAP
  • Sony
  • The Economist Group
  • Thomson Scientific & Healthcare
  • Time Warner
  • UPS
  • Verizon
  • Visa
  • Wal-Mart
  • Wells Fargo
  • Weyerhaeuser

 

See our complete client list.

Contact NN/g to discuss your product

Contact NN/g to discuss your product

Email us with your project details for more specifics about our services:

consulting@nngroup.com

Or call us at +1 (415) 682-0688