Envision, plan, and successfully lead a user-centered culture
Nancy Dickenson
Guest Speaker at NN/G
Nancy Dickenson has been a leading user experience expert for over 25 years. Nancy began her career at Apple Computer in 1988. She went on to manage, lead, and build award winning, user-centered, product design and research teams at ABCNews, HarperCollins, Scient, eBay, and FirstGiving. As the head of eBay's Global User Experience Design and Research Team, Nancy spent 5 years leading over 100 user experience professionals. Nancy was an early employee of Scient Corporation where she founded and built the Customer Experience Division — a group of over 450 branding, graphic design, content, user interface, and user research employees in 13 offices worldwide.
Nancy founded Dickenson, LLc in 2010. Since then, Nancy has created successful user-centered strategies and workshops for user experience teams worldwide. She also provides individual coaching for UX executives. Recent clients include: Intuit, eBay, PayPal, Wells Fargo, MasterCard, and Financial Engines.
Nancy is also Executive In Residence for Bentley University’s Human Factor and Information Design Graduate Program.