1994 Design of SunWeb: Sun Microsystems' Intranet

by Jakob Nielsen on December 31, 1994

Summary: This paper presents the methods used to design the user interface and overall structure of the internal web pages (intranet) for Sun Microsystems. Sun had an extensive set of information available on the WWW with the home page as the access point, but also wanted to provide employees access to internal information that could not be made available to the Internet at large. Much of the user interface work was done in a few weeks with four usability studies completed in a single week: card sorting to discover the users' view of the information space, an icon intuitiveness study, and two tests of the actual interface.