Course Curriculum

7 Sections
00

Introduction

3 Lessons 21 min
  • Course Overview & Downloads 4 min
  • The 8 Keys to Unlocking Your Next UX Job 9 min
  • The Bias Undermining Your Empathy and UX Job Search 8 min

Resources Provided

  • 0.1_CheatSheet_Successful-UX-Job-Searching (PDF)
01

Preparing for a UX Job Search

4 Lessons 85 min
  • Identify Your Professional Values and Constraints 13 min
  • Understanding UX Job Titles and Work Environments 14 min
  • Promote Yourself with an Elevator Pitch 11 min
  • Using Elevator Pitches as a UX Career Changer 6 min

Practice Activities

  • Determine Your Job Constraints (Instructions) 18 min
  • Determine Your Job Constraints (Walkthrough) 3 min
  • Develop Your Elevator Pitch (Instructions) 18 min
  • Develop Your Elevator Pitch (Walkthrough) 2 min

Resources Provided

  • 1.2_ResearchReport_User-Experience-Careers_2nd-Edition (PDF)
02

Crafting a UX Portfolio

5 Lessons 113 min
  • 5 Steps to Crafting Your UX Portfolio 13 min
  • Creating Portfolios as a Non-Designer 8 min
  • Designing and Formatting Your UX Portfolio 7 min
  • Exploring a Case Study on UX Portfolios 15 min
  • Advice for Structuring and Writing Case Studies 12 min

Practice Activities

  • Brainstorm and Prioritize Projects (Instructions) 17 min
  • Brainstorm and Prioritize Projects (Walkthrough) 4 min
  • Storyboard a Case Study (Instructions) 18 min
  • Storyboard a Case Study (Walkthrough) 3 min
  • Use the Case Study Coach 16 min
03

Submitting Resumes & Job Applications

8 Lessons 165 min
  • How to Analyze Job Postings 12 min
  • Tips for Being Thorough, Organized, and Energized When Applying 15 min
  • General Advice for Effective UX Resumes 18 min
  • Student and Graduates Resume Advice 7 min
  • UX Career Changers Resume Advice 10 min
  • Experienced UX Professionals Resume Advice 13 min
  • Cover Letters Done Right 10 min
  • Networking With Job-Seeking Purpose 13 min

Practice Activities

  • Analyze a Job Posting (Instructions) 17 min
  • Analyze a Job Posting (Walkthrough) 7 min
  • Evaluate Resumes for a UX Job (Instructions) 17 min
  • Evaluate Resumes for a UX Job (Walkthrough) 10 min
  • Use the Resume Coach 16 min
04

Completing Assessments

5 Lessons 57 min
  • Redefining Our Relationship With “Homework” 8 min
  • Presenting Your UX Portfolio 16 min
  • How to Demonstrate Your UX Skills in Design Critiques 9 min
  • Overcoming Whiteboard & Take-Home Design Challenges 13 min
  • Use AI to Answer Assessments and Be Transparent About It 11 min
05

Navigating Interviews & Job Offers

6 Lessons 122 min
  • Accepting the Need For Practice & Improvement 8 min
  • Answering Past Behavioral Interview Questions 11 min
  • Answering Situational Interview Questions 9 min
  • Answering Other Types of Interview Questions 15 min
  • How to Question Your Interviewers 8 min
  • How to Properly Handle Job Offers and Declines 11 min

Practice Activities

  • Deliver an Interview Answer 17 min
  • Critique & Improve Your Interview Answer (Instructions) 17 min
  • Critique & Improve Your Interview Answer (Walkthrough) 6 min
  • Engage in a UX Job Interview (Instructions) 18 min
  • Engage in a UX Job Interview (Walkthrough) 2 min
06

Conclusion

1 Lesson 4 min
  • Final Thoughts 4 min

Learning Outcomes

  • Align your UX job search with your personal career goals
  • Showcase your impact though persuasive and professional application materials
  • Navigate the hiring process confidently and secure a UX job offer

Course Preview

 to watch NN/g videos

Tools Used in This Course

To complete activities in this course, you will need access to Miro, a spreadsheet tool (Google Sheets or Microsoft Excel), and a word processor (Google Docs or Microsoft Word).

Several AI coaches designed with this course’s guidance are available on ChatGPT’s custom GPT platform with a free ChatGPT account.

All other resources can be accessed through a standard PDF reader.

Turn Problems Into Solutions

Build a strategic and sustainable job search plan

  • Target the right UX opportunities by defining your professional values and constraints
  • Communicate your skills, impact, and motivation through a crafted elevator pitch
  • Analyze job postings to identify red flags and roles that truly align with your career goals

Craft application materials that get noticed

  • Tell a compelling story about your work, process, and impact through a persuasive portfolio
  • Write a tailored resume that highlights your most relevant achievements and avoids common pitfalls
  • Remove common biasing elements and visual filler to create professional, easy-to-scan materials

Ace interviews and assessments with confidence

  • Demonstrate your product thinking by effectively handling design critiques and whiteboard challenges
  • Answer behavioral and situational interview questions using structured storytelling frameworks
  • Ask insightful questions of your interviewers that demonstrate your expertise and help you evaluate the role

What People Are Saying

  • After 8 years of working at the same company, I am definitely rusty when it comes to searching for a new job. This course was a great way to start preparing for my next job search. The speaker was clear and approachable. The instructor’s language and delivery were also accessible for non-native English speakers.

    Maria Barrena
    Staff UX/UI Designer, Beta Participant

Frequently Asked Questions

How long will I have access to this course?
Once purchased, your access will never expire. This ensures you can learn at your own pace and return to review content as often as you'd like, whenever you need.
Will I get personalized instructor feedback on course activities?
No, personalized feedback is not provided for activities completed during the course. Most courses provide answer keys to activities that help learners reflect on their progress and understanding of course materials and examples.
What content can I download?
You can download a variety of resources provided with each course, including templates, how-to guides, cheat sheets, posters, reading lists, and more. Video lessons provided in all courses will not be available for download.
Can I access this course offline or on a mobile device?
Offline access isn't available yet, although we plan to add it. Most courses offer downloadable resources for offline reference.

For the best experience, mobile devices are not recommended.
Is this course eligible for the NNGroup UX Certification Program?
Unfortunately, self-paced courses do not count toward UX Certification. However, learners who complete the final exam will receive a “Recognition of Completion” to demonstrate their achievement.

See our Live Online courses for options that count toward UX Certification.
What can I share with my employer to show I’ve completed the training?
Upon completing a course’s final assessment, you will receive a “Recognition of Completion” showcasing your dedication to learning the topic. This document can be shared with your employer or professional network to demonstrate your new skills and commitment to professional development.