AI-enabled features and products are increasingly common priorities for organizations. Learn to design effective interfaces and interactions for AI technology. Gain practical skills to implement AI features that users understand and trust, and ensure you can articulate design decisions in AI development conversations.

Who Should Attend

  • UX practitioners who need to design and implement AI features
  • Other professionals who prioritize user-centered design and have AI-related responsibilities
  • Anyone who wants to know more about the intersection of AI and UX

What You’ll Learn

Design AI interactions that solve real user problems

  • Identify the user needs and pain points that AI features should address
  • Translate stakeholder and user expectations into interface requirements
  • Understand the current capabilities of AI that impact what you can design and how users will interact with it
  • Learn from examples of good and bad AI interface design

Implement user interfaces for your AI products and features

  • Incorporate user data to inform design decisions
  • Decide on UI frameworks for AI features
  • Establish user trust in your AI products
  • Define the amount of transparency needed for your AI product
  • Learn from examples of good and bad AI user interfaces

Help stakeholders choose the right technology for your users’ needs

  • Synthesize up-to-date information about AI model capabilities with product needs
  • Conduct meaningful conversations with developers around AI technology tradeoffs
  • Learn how current limitations of AI technology informs crucial design decisions

Note:  The course does not focus on any specific AI tool and instead focuses on generalizable skills of how to design and implement AI features. This course will not focus on using AI tools to improve your own UX workflows. Try our courses on AI for Design Workflows or Accelerating Research with AI instead.

Taught by an Industry Expert

Earn UX Certification

Take 5 live courses, pass 5 online exams

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UX Certification Benefits

Why Live Online Courses

What People Say About This Course

  • The course was so refreshing from the usual dry online courses I've taken in the past. The energy was refreshing and kept me locked in. So many good pointers and tips for how to apply design thinking to AI experiences, and the resources that you gain access to as part of this course are invaluable. Thank you, NN/G!

    Lucas
    iFood

  • Great resource for gathering what AI products are doing today, what works and doesn't work based on research, and best practices to follow moving design forward within the AI realm.

    Alyssa
    Dayforce

  • I considered several different learning platforms for the AI content but none of them was as credible and reliable as NNG — the go to place for standards and best practices. I'm happy I took this course... it allowed me to structure and organize my knowledge and fill in some gaps that I wasn't even aware I had, which is awesome! Totally recommend!

    Marta

  • The content is packed with useful, up-to-date information and includes great, real-world examples.

    Gabriel
    Hexagon

Frequently Asked Questions

How will I get the link to the Zoom meeting for the course?

60 minutes before your course begins, your link will be available when you log into your NN/G profile.

Can I watch a recording of the course?

Live Online courses are live events hosted on Zoom that extend throughout the day and include many periods of interactive exercises. The learning experience cannot be replicated by simply watching recordings after the event. We will not be making course recordings, and making your own recordings is not permitted.

Will I be able to network and get to know other participants?

You'll join a Slack community for both course-related discussion and networking with fellow participants. You'll also be able to use the Slack workspace before, during, and after the event to maintain your connections. You'll be invited to join the Slack community the week before the event starts.

What equipment will I need to participate in NN/G Live Online courses?

You'll be streaming video and audio to your computer, and also speaking with other participants. Make sure you have:

  • A laptop or desktop (using a tablet is not recommended)
  • A stable high-speed internet connection
  • Speakers or headphones
  • A microphone
  • A webcam
Do I really need a microphone and webcam?

While it's possible to attend our Live Online courses without your own webcam or microphone, you will not be able to fully participate in learning activities. Many of our courses use hands-on practice as the primary way of learning design and research techniques. You'll learn more during these activities if you can fully participate, and your collaboration partners can see and hear you. We also recommend using headphones.

Do I have to download any software?

All courses use Zoom and Hightail, a file-sharing service. Some courses require the use of Google Drive apps or Miro. All tools are free to use and do not require you to create an account, but you should ensure your device permissions allow you to access these tools.

  • Zoom is a video conferencing service. Our meetings follow security best practices, including passwords and waiting rooms. We recommend installing the Zoom app, which is free. If you are not able to install the Zoom software, you can also join through Chrome web browser. Test your access to Zoom.
  • Hightail will be used to share downloadable course materials (such as PDF copies of presentation slides). Test your access to Hightail. (If your network blocks you from access Hightail, during the event our conference team will be able to assist you with alternative ways to receive your course materials.
  • Google Drive apps are used for collaborative learning activities. If you are not able to use Google Docs or Sheets, you will be able to download copies of the activity materials, but may not be able to fully participate in group work. Test your access to Google Docs.
  • Miro is an online whiteboarding tool and is used for collaborative learning activities in some courses. You can download the Miro app or open a Miro link in your browser.
Will my internet connection be fast enough?

You will need a stable internet connection with a minimum of 3 Mbps (up and down) in order o participate in 
NN/g virtual courses. Ideally, a faster connection speed of 25 Mbps download and 5Mbps upload is recommended to ensure HD video and audio quality. If you are using a WIFI network, disconnect all other devices from that network to improve the streaming quality. Check your internet connection speed.

Can I join from my phone or tablet?

We do not recommend attending our classes from a small-screen device. Although you will be able to connect to the meeting, it will be difficult to see the detailed examples shared during class. It will also be extremely difficult to participate in collaborative exercises which require typing and interactive documents.