There’s no replacement for true user research, but UX assessments can act as a valuable supplement to user data.

Learn several inspection and analysis methods that will reliably produce insights about the quality of your user experience and how to potentially improve it.

Who Should Attend

UX practitioners looking to quickly and inexpensively identify areas for improvement in the experiences they design

What You’ll Learn

Understand UX assessments

  • How they fit alongside user research
  • UX teardowns, design reviews, and competitive analyses
  • Heuristics, best practices, and design principles

Learn the benefits of UX assessments

  • Identifying potential usability issues and areas for improvement
  • Determining whether user interface principles and best practices are in place
  • Conducting a comparable UX assessment of competing product experiences
  • Prioritizing product roadmaps when there is no time for research or data collection, or when another perspective is needed

How to select a usability inspection method

  • Heuristic analysis
  • Pluralistic and cognitive walkthroughs
  • Consistency and standards reviews
  • The PURE method for quantifying ease of use

Taught by an Industry Expert

Earn UX Certification

Take 5 live courses, pass 5 online exams

UX Certification is an exam-based credential that reinforces learning and boosts credibility.

UX Certification Benefits

Why Live Online Courses

What People Say About This Course

  • The real world application of the design principles using live app screen shots and real world examples is extremely helpful when digesting the course content! I am excited to go back to the IRS and conduct a PURE method session with our team.

    Anel
    IRS

  • The slides from this class will join my toolkit! I expect to use them regularly back at work, and use them to teach myself more than I could learn/ absorb in one day.

    Beth
    Kroger Co

  • This course discusses useful evaluation methods particularly for times when you don't have access to users or budget, and need to evaluate designs based on principles and expertise.

    Cristina
    Aleph Labs

  • This course was a great dive into various methodologies for assessing user experience. I have more tools under my belt and have many ideas to create metrics around them.

    Ehow
    Ambition Data

Frequently Asked Questions

How will I get the link to the Zoom meeting for the course?

60 minutes before your course begins, your link will be available when you log into your NN/G profile.

Can I watch a recording of the course?

Live Online courses are live events hosted on Zoom that extend throughout the day and include many periods of interactive exercises. The learning experience cannot be replicated by simply watching recordings after the event. We will not be making course recordings, and making your own recordings is not permitted.

Will I be able to network and get to know other participants?

You'll join a Slack community for both course-related discussion and networking with fellow participants. You'll also be able to use the Slack workspace before, during, and after the event to maintain your connections. You'll be invited to join the Slack community the week before the event starts.

What equipment will I need to participate in NN/G Live Online courses?

You'll be streaming video and audio to your computer, and also speaking with other participants. Make sure you have:

  • A laptop or desktop (using a tablet is not recommended)
  • A stable high-speed internet connection
  • Speakers or headphones
  • A microphone
  • A webcam
Do I really need a microphone and webcam?

While it's possible to attend our Live Online courses without your own webcam or microphone, you will not be able to fully participate in learning activities. Many of our courses use hands-on practice as the primary way of learning design and research techniques. You'll learn more during these activities if you can fully participate, and your collaboration partners can see and hear you. We also recommend using headphones.

Do I have to download any software?

All courses use Zoom and Hightail, a file-sharing service. Some courses require the use of Google Drive apps or Miro. All tools are free to use and do not require you to create an account, but you should ensure your device permissions allow you to access these tools.

  • Zoom is a video conferencing service. Our meetings follow security best practices, including passwords and waiting rooms. We recommend installing the Zoom app, which is free. If you are not able to install the Zoom software, you can also join through Chrome web browser. Test your access to Zoom.
  • Hightail will be used to share downloadable course materials (such as PDF copies of presentation slides). Test your access to Hightail. (If your network blocks you from access Hightail, during the event our conference team will be able to assist you with alternative ways to receive your course materials.
  • Google Drive apps are used for collaborative learning activities. If you are not able to use Google Docs or Sheets, you will be able to download copies of the activity materials, but may not be able to fully participate in group work. Test your access to Google Docs.
  • Miro is an online whiteboarding tool and is used for collaborative learning activities in some courses. You can download the Miro app or open a Miro link in your browser.
Will my internet connection be fast enough?

You will need a stable internet connection with a minimum of 3 Mbps (up and down) in order o participate in 
NN/g virtual courses. Ideally, a faster connection speed of 25 Mbps download and 5Mbps upload is recommended to ensure HD video and audio quality. If you are using a WIFI network, disconnect all other devices from that network to improve the streaming quality. Check your internet connection speed.

Can I join from my phone or tablet?

We do not recommend attending our classes from a small-screen device. Although you will be able to connect to the meeting, it will be difficult to see the detailed examples shared during class. It will also be extremely difficult to participate in collaborative exercises which require typing and interactive documents.