Nielsen Norman Group Interviews and Press Coverage - NN/G

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AI Sycophancy: The Downside of a Digital Yes-Man

July 7, 2025 Caleb Sponheim (NN/G Experience Specialist) was quoted by Axios in an article on the dangers of AI sycophancy.
This Google Maps ‘Safety’ Feature Could Actually Make Roads More Dangerous

February 11, 2025 VP Kate Moran was interviewed and quoted for Fast Company's investigation into a risky design decision by Google Maps.
What the Heck Is a ‘Super App’ and Why Are Elon Musk, Evan Spiegel and Jack Dorsey So Interested?

July 9, 2022 NN/g's International UX Researcher Feifei Liu is quoted in WSJ article on why integrated apps like WeChat are so popular with Chinese users.
Seattle's Complicated Addiction to Smartphones, Explained

May 24, 2019 Dr. Raluca Budiu (NN/g Director of Research) about how businesses need to curb practices that keep users glued to their phone in the interest of a beneficial long-term relationship with their customers
What Social Responsibility Do UX Designers Have When it Comes to Teens and Tech Addiction?

May 12, 2018 Dr. Raluca Budiu (NN/g Director of Research) and Dr. Shuli Gilutz (former NN/g intern) about the role UX designers play in tech addiction, and what needs to be considered when designing experiences for vulnerable young users
User interface designers are horrified by Hawaii’s missile alert system

January 17, 2018 Interview with Kim Flaherty about how to design a better missile alert system with less risk of sending false alarms.
Why Dark UI Design Patterns Won't Go Away

August 24, 2016 Fast Company interviews Hoa Loranger on the long-term implications for brand equity when websites employ "dark design patterns" to trick users.
The Problem With Flat Design, According To A UX Expert

March 23, 2016 Fast Company interviews Kate Moran about NN/g's research into how Millennials and older users react to flat design on the web.
2016 Culture Predictions from leaders at Google, Tinder, the BBC & more

December 21, 2015 "The Memo" asks Jakob Nielsen and 9 others for their predictions for 2016.
Why All Companies Should Care About UX

November 12, 2015 Interview with Jakob Nielsen.

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