- Artificial Intelligence
- Interaction
- Management
- Research
Pass at least 5 courses in one topic, and receive Specialty recognition on your UX Certificate. A specialty is not required to earn a UX Certificate.
Virtual UX Training
November 09 – November 13
US/EU Timezones
Full-day live online courses about UX best practices, proven methods, and hands-on exercises led by NN/G experts and world-class invited speakers. Enjoy the comfort and convenience of your own office or home as you learn.
- Choose from 36 different UX topics. All courses are 100% live interaction - no pre-recorded content.
- 2-way video conferencing for class discussions and Q&A with instructors
- Hands-on activities with collaboration tools with industry peers
- Membership in the NN/G UX Slack Community, where you can connect with other digital professionals. (Permanent membership included with your registration.)
- Earn a UX Certificate online, at your own pace
- More about why you should attend
Time & Format
Americas & EU
Live Course sessions meet at
| San Francisco time | 8 AM - 3 PM |
|
If you live in a different region, your meeting time would be: |
|
| New York | 11 AM - 6 PM |
| São Paulo | 1 PM - 8 PM |
| London | 4 PM - 11 PM |
| Amsterdam/Berlin | 5 PM - 12 AM |
| Look Up Your Time Zone | |
Each course takes place over a single day, lasting 7 hours (including breaks).
Course Schedule
Course Schedule
You can attend up to 5 courses, or just one — pay only for the courses you attend.
UX Certification
Attend and pass exams for any 5 courses to earn a UX Certificate. Participation in UX Certification is not required. Learn more about UX Certification.
Optional Certification Specialities
UX Certification
Attend and pass exams for any 5 courses to earn a UX Certificate. Participation in UX Certification is not required. Learn more about UX Certification.
Optional Certification Specialities
- Artificial Intelligence
- Interaction
- Management
- Research
Pass at least 5 courses in one topic, and receive Specialty recognition on your UX Certificate. A specialty is not required to earn a UX Certificate.
Choose one:
AI Product Strategy
Turn AI ideas into evidence-backed strategic direction through evaluation, prioritization, and cross-functional facilitation
Artificial Intelligence
Architecting and Managing Effective Design Systems
Navigate constraints, tradeoffs, and organizational complexity in design systems
Interaction
UX Basic Training
Foundational concepts that everyone should know
Interaction
Design Tradeoffs and UX Decision-Making
Enhance your judgment and resolve tough design challenges
Management
Leading Highly Effective UX Teams
Build and manage a successful user experience team
Management
Lean UX and Agile
Strategies to stay user-centered in fast-paced Agile environments
Management
Personas: Turn User Data Into User-Centered Design
Create, maintain, and utilize personas throughout the UX design process
Research
Survey Design and Execution
Use surveys to drive and evaluate UX design
Research
Choose one:
Designing AI Experiences
Design innovative, trusted, and useful AI products and features
Artificial Intelligence
Information Architecture
Organize and structure information to improve findability and discoverability
Interaction
Mobile User Experience
Essential UX design principles for small-screen websites and apps
Interaction
Facilitating UX Workshops
Lead goal-based group activities to make decisions and establish alignment
Management
Mastering Influence
Get your best ideas adopted while building trusted relationships
Management
ResearchOps: Scaling User Research
Orchestrate and optimize research to amplify its impact
Management
Research
Analytics and User Experience
Study your users’ real-life behaviors and make data-informed design decisions
Research
Discovery: Building the Right Thing
Conduct successful discovery phases to ensure you build the best solution
Research
Choose one:
Efficient UX: Doing More with Less
Keep pace with a rapidly evolving field
Artificial Intelligence
Management
UX Writing: Foundations and AI-Assisted Techniques
Write clear, effective UX copy and learn how to use AI tools responsibly and strategically
Artificial Intelligence
Omnichannel Journeys and Customer Experience
Create a seamless, cohesive cross-channel experience
Interaction
The Human Mind and Usability
Use psychology to predict and explain how your customers think and act
Interaction
Successful Stakeholder Relationships
Get buy-in, manage expectations, and build trust
Management
UX Leader: Essential Skills for Any UX Practitioner
Apply practical leadership skills to your UX role, regardless of your title
Management
Measuring UX and ROI
Use metrics from quantitative research to demonstrate value
Research
User Interviews
Uncover in-depth, accurate insights about your users
Research
Choose one:
AI for Design Workflows
Leverage AI to enhance creativity, efficiency, and impact in everyday design work
Artificial Intelligence
Storytelling to Present UX Work
Persuade and engage while presenting research findings and design ideas
Interaction
Becoming a UX Strategist
Envision, plan, and successfully lead a user-centered culture
Management
DesignOps: Scaling UX Design
Define, share, and implement design operations
Management
Journey Mapping to Understand Customer Needs
Capture and communicate UX insights across complex interactions
Research
Statistics for UX
Calculate, interpret, and report the numbers from your quantitative UX studies
Research
Choose one:
Accelerating Research with AI
The AI-assisted user research workflow
Artificial Intelligence
Design Thinking Essentials
Unearth user pain points to drive breakthrough design concepts
Interaction
Content Strategy and Governance
Techniques and tools for implementing an actionable content strategy
Management
UX Roadmaps
Set a strategic, practical plan to align, prioritize, and communicate UX work
Management
Analyzing Qualitative UX Data
Apply systematic analyses to uncover themes and user insights
Research
Get Help Choosing Courses:
Select the category which describes you, and scroll up for highlighted course suggestions.
UX Certification
NN/g UX Certification is an exam-based credential which reinforces learning and increases your credibility. Earn a UX Certificate by attending any 5 courses, and passing the related exams.
- One exam for each course you attend
- Online exams can be completed the same day or up to 35 days later
- $95 USD administrative fee for each exam can be paid when your register or after attending
- Specialties are optional enhancements to the UX Certificate. If you pass a minimum of 5 courses in a Specialty, your UX Certificate will recognize your special expertise in that area.
- Take all 5 courses at a single training event, or gradually as your schedule permits, at different events. Course credit never expires.
Pricing
Pricing
| Pay by the Course | Until October 16 |
Until November 6 |
Until November 13 |
|---|---|---|---|
| 1 Course | $1215 | $1265 | $1315 |
|
2 Courses
10% off each |
$2187 | $2277 | $2367 |
|
3 Courses
15% off each |
$3098 | $3226 | $3353 |
|
4 Courses
18% off each |
$3985 | $4149 | $4313 |
|
5 Courses
20% off each |
$4860 | $5060 | $5260 |
Prices shown here are in U.S. Dollars (USD). Discounts are based on the number of courses purchased during the same event. If you choose to change your course enrollment after purchase, you may forfeit the discount and need to pay additional fees.
Frequently Asked Questions
Frequently Asked Questions
How will the Live Online Courses work?
Meetings will take place using the video conferencing tool Zoom, collaboration tools (such as group document editing and whiteboarding tools), and the social discussion tool Slack.
You'll also be able to use Slack before, during, and after the event to participate in social events and network with other participants.
What do I need in order to attend the live online courses?
To participate in interactive live courses and exercises with other course participants, you will need:
- a stable high-speed internet connection, to stream audio and video to your computer
- speakers, a microphone, and a webcam (strongly recommended)
- a computer that does not have a strict firewall that blocks collaboration tools such as Miro and Google Docs.
- Zoom's meeting software (which is free to download and install), or Chrome browser
What is the start and end time for courses?
For this event, each full-day course will last for 7 hours including breaks. Start and end times are as follows:
| Time Zone | Course Session Starts | Course Session Ends |
|---|---|---|
| San Francisco | 8 AM | 3 PM |
| New York City | 11 AM | 6 PM |
| London | 4 PM | 11 PM |
| Amsterdam/Berlin | 5 PM | 12 AM |
Look Up Your Time Zone
Do I have to choose my sessions when I register?
Yes. This not only speeds registration but also ensures you'll get a seat in the sessions you want.
Can I get UX Certified at this event?
Yes. Attend at least 5 courses and pass all 5 exams to earn an NN/G UX Certificate. You can take the 5 courses all at this event, or take some at this event and the rest at a future event.
How do exams work for UX Certification?
You must sign in at the start of class, and attend the full day. At the end of the course each day, the online exam will be available for that day's classes. You will be able to log in, pay exam fees (if they were not already paid when you registered), and take the exam. You can take your exams the same day, or any time within 35 calendar days after the training event.
Payment Frequently Asked Questions
Which payment methods are accepted?
You may pay your tuition and exam fees by credit card, or bank transfer.
The following credit cards are accepted:
What discounts are available?
There is a built-in discount for each additional day you attend. You can also take advantage of our early bird registration discount (as indicated in the pricing matrix on the event agenda page).
If I register but then cannot attend, will I receive a refund?
If you must cancel after registering, your registration fee will be refunded less a 20% handling fee, provided that written notice of cancellation is received by October 23, 2026. After that, no refunds will be granted, but we will accept a substitute attendee if we receive a written note from the registered attendee stating his or her intention to transfer registration to a named individual. Email events@nngroup.com with cancellation, substitution, or refund requests.
Is it safe for me to register using my credit card on the NN/G site?
Absolutely. Our website uses Secure Sockets Layer (SSL) technology to encrypt your personal information when you place your order. This means that your order cannot be read as it travels over the Internet, so your name, address, and credit card information are secure.
I get an error when I try to register, can you help me?
If you receive an error message when you try to register, restarting your browser may resolve the issue. You can also contact us at events@nngroup.com, and we will be happy to assist you.
The Terms and Conditions for the UX Training and UX Certification Program provide more detailed information about policies, privacy, and the Code of Conduct for training participants.
More questions?
Please contact us at events@nngroup.com or +1 (415) 685-4230