DesignOps is the practice of orchestrating and optimizing people, processes, and craft in order to amplify design’s value and impact at scale.

Learn to define, share, and implement DesignOps practices in your organization. Get inspired by leading organizations to see how UX is practiced at scale in successful enterprises today.

Who Should Attend

  • UX designers seeking to operationalize UX activities across teams
  • People who are currently working in DesignOps functions, or aspire to be
  • Leaders who want to understand how to grow the design practice in their organization

What You’ll Learn

Understand DesignOps and its responsibilities

  • Introduction to DesignOps
  • DesignOps Thinking vs. DesignOps the Role
  • Responsibilities of DesignOps roles
  • Aligning DesignOps priorities to current challenges

Scale design teams

  • Common team models and roles
  • Evolving team structure over time
  • Finding and building the right skills
  • Implementing PeopleOps

Scale UX work

  • Design systems and research repositories
  • The evolving role of ResearchOps
  • Shared tools and platforms for scaling workflows

Scale UX impact

  • Defining design quality
  • Measuring UX design impact
  • Educating and enabling design team partners

Taught by an Industry Expert

Earn UX Certification

Take 5 live courses, pass 5 online exams

UX Certification is an exam-based credential that reinforces learning and boosts credibility.

UX Certification Benefits

Why Live Online Courses

What People Say About This Course

  • I've worked as a User Researcher for 7 years and this class just blew my mind. It covers so much, gives many examples and details of how other companies scaled their design and research practices, and helps you ask yourself the right questions. It's a real mirror. Thanks again.

    Methieu
    SNCB

  • Best course so far!! The instructor was very knowledgeable and paneled a huge amount of information into less than 7 hours. They insightfully answered questions from attendees and ensured there was valuable information and techniques for a wide range of positions and organizations. This course would benefit anyone at any level.

    Laura
    DMI

  • If you work for a company with a growing design/UX team, this course is excellent for you. It teaches how to grow your team in the best way possible and ways to avoid some common issues on large teams.

    Ashley

  • Structure & content were great. Loved the case studies as examples of how other organizations are implementing designs. Really valuable course for getting ideas on how to structure , grow and advocate for your team and help team members excel!

    Erica
    Credit Union National Association

Frequently Asked Questions

How will I get the link to the Zoom meeting for the course?

60 minutes before your course begins, your link will be available when you log into your NN/G profile.

Can I watch a recording of the course?

Live Online courses are live events hosted on Zoom that extend throughout the day and include many periods of interactive exercises. The learning experience cannot be replicated by simply watching recordings after the event. We will not be making course recordings, and making your own recordings is not permitted.

Will I be able to network and get to know other participants?

You'll join a Slack community for both course-related discussion and networking with fellow participants. You'll also be able to use the Slack workspace before, during, and after the event to maintain your connections. You'll be invited to join the Slack community the week before the event starts.

What equipment will I need to participate in NN/G Live Online courses?

You'll be streaming video and audio to your computer, and also speaking with other participants. Make sure you have:

  • A laptop or desktop (using a tablet is not recommended)
  • A stable high-speed internet connection
  • Speakers or headphones
  • A microphone
  • A webcam
Do I really need a microphone and webcam?

While it's possible to attend our Live Online courses without your own webcam or microphone, you will not be able to fully participate in learning activities. Many of our courses use hands-on practice as the primary way of learning design and research techniques. You'll learn more during these activities if you can fully participate, and your collaboration partners can see and hear you. We also recommend using headphones.

Do I have to download any software?

All courses use Zoom and Hightail, a file-sharing service. Some courses require the use of Google Drive apps or Miro. All tools are free to use and do not require you to create an account, but you should ensure your device permissions allow you to access these tools.

  • Zoom is a video conferencing service. Our meetings follow security best practices, including passwords and waiting rooms. We recommend installing the Zoom app, which is free. If you are not able to install the Zoom software, you can also join through Chrome web browser. Test your access to Zoom.
  • Hightail will be used to share downloadable course materials (such as PDF copies of presentation slides). Test your access to Hightail. (If your network blocks you from access Hightail, during the event our conference team will be able to assist you with alternative ways to receive your course materials.
  • Google Drive apps are used for collaborative learning activities. If you are not able to use Google Docs or Sheets, you will be able to download copies of the activity materials, but may not be able to fully participate in group work. Test your access to Google Docs.
  • Miro is an online whiteboarding tool and is used for collaborative learning activities in some courses. You can download the Miro app or open a Miro link in your browser.
Will my internet connection be fast enough?

You will need a stable internet connection with a minimum of 3 Mbps (up and down) in order o participate in 
NN/g virtual courses. Ideally, a faster connection speed of 25 Mbps download and 5Mbps upload is recommended to ensure HD video and audio quality. If you are using a WIFI network, disconnect all other devices from that network to improve the streaming quality. Check your internet connection speed.

Can I join from my phone or tablet?

We do not recommend attending our classes from a small-screen device. Although you will be able to connect to the meeting, it will be difficult to see the detailed examples shared during class. It will also be extremely difficult to participate in collaborative exercises which require typing and interactive documents.