- Artificial Intelligence
- Interaction
- Management
- Research
Pass at least 5 courses in one topic, and receive Specialty recognition on your UX Certificate. A specialty is not required to earn a UX Certificate.
Virtual UX Training
December 02 – December 15
US/EU/ME Timezones
Live virtual courses about UX best practices, proven methods, and hands-on exercises led by NN/G experts and world-class invited speakers. Enjoy the comfort and convenience of your own office or home as you learn.
- Choose from 36 different UX topics. All courses are 100% live interaction - no pre-recorded content.
- 2-way video conferencing for class discussions and Q&A with instructors
- Hands-on activities with collaboration tools with industry peers
- Membership in the NN/G UX Slack Community, where you can connect with other digital professionals. (Permanent membership included with your registration.)
- Earn a UX Certificate online, at your own pace
- More about why you should attend
Time & Format
EU, Middle East, Americas
Live Course sessions meet at
| New York time | 11 AM - 2:30 PM |
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If you live in a different region, your meeting time would be: |
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| San Francisco | 8 AM - 11:30 AM |
| London | 4 PM - 7:30 PM |
| Amsterdam/Berlin | 5 PM - 8:30 PM |
| Riyadh | 7 PM - 10:30 PM |
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Course Schedule
Course Schedule
You can attend up to 5 courses, or just one — pay only for the courses you attend.
UX Certification
Attend and pass exams for any 5 courses to earn a UX Certificate. Participation in UX Certification is not required. Learn more about UX Certification.
Optional Certification Specialities
UX Certification
Attend and pass exams for any 5 courses to earn a UX Certificate. Participation in UX Certification is not required. Learn more about UX Certification.
Optional Certification Specialities
- Artificial Intelligence
- Interaction
- Management
- Research
Pass at least 5 courses in one topic, and receive Specialty recognition on your UX Certificate. A specialty is not required to earn a UX Certificate.
Wednesday & Thursday, December 2 & 3
Wed & Thu, Dec 2 & 3
Choose one:
UX Writing: Foundations and AI-Assisted Techniques
Write clear, effective UX copy and learn how to use AI tools responsibly and strategically
Artificial Intelligence
Omnichannel Journeys and Customer Experience
Create a seamless, cohesive cross-channel experience
Interaction
UX Basic Training
Foundational concepts that everyone should know
Interaction
Leading Highly Effective UX Teams
Build and manage a successful user experience team
Management
Product and UX: Building Partnerships for Better Outcomes
Understand UX and product roles (PM and PO) to better collaborate in product development
Management
ResearchOps: Scaling User Research
Orchestrate and optimize research to amplify its impact
Management
Research
UX Leader: Essential Skills for Any UX Practitioner
Apply practical leadership skills to your UX role, regardless of your title
Management
Analytics and User Experience
Study your users’ real-life behaviors and make data-informed design decisions
Research
Friday & Monday, December 4 & 7
Fri & Mon, Dec 4 & 7
Choose one:
AI Product Strategy
Turn AI ideas into evidence-backed strategic direction through evaluation, prioritization, and cross-functional facilitation
Artificial Intelligence
Application Design for Web and Desktop
Components, design patterns, workflows, and ways of interacting with complex data
Interaction
Storytelling to Present UX Work
Persuade and engage while presenting research findings and design ideas
Interaction
Facilitating UX Workshops
Lead goal-based group activities to make decisions and establish alignment
Management
Service Blueprinting
Orchestrate people, props, and processes that are core to your digital experience
Management
UX Roadmaps
Set a strategic, practical plan to align, prioritize, and communicate UX work
Management
Usability Testing
Plan, conduct, and analyze your own studies, whether in person or remote
Research
Tuesday & Wednesday, December 8 & 9
Tue & Wed, Dec 8 & 9
Choose one:
AI for Design Workflows
Leverage AI to enhance creativity, efficiency, and impact in everyday design work
Artificial Intelligence
Efficient UX: Doing More with Less
Keep pace with a rapidly evolving field
Artificial Intelligence
Management
Architecting and Managing Effective Design Systems
Navigate constraints, tradeoffs, and organizational complexity in design systems
Interaction
Becoming a UX Strategist
Envision, plan, and successfully lead a user-centered culture
Management
DesignOps: Scaling UX Design
Define, share, and implement design operations
Management
Design Tradeoffs and UX Decision-Making
Enhance your judgment and resolve tough design challenges
Management
Measuring UX and ROI
Use metrics from quantitative research to demonstrate value
Research
User Interviews
Uncover in-depth, accurate insights about your users
Research
Thursday & Friday, December 10 & 11
Thu & Fri, Dec 10 & 11
Choose one:
Designing AI Experiences
Design innovative, trusted, and useful AI products and features
Artificial Intelligence
Information Architecture
Organize and structure information to improve findability and discoverability
Interaction
Persuasive and Emotional Design
Create delightful experiences that touch, convince, or excite your audience
Interaction
Lean UX and Agile
Strategies to stay user-centered in fast-paced Agile environments
Management
Mastering Influence
Get your best ideas adopted while building trusted relationships
Management
Discovery: Building the Right Thing
Conduct successful discovery phases to ensure you build the best solution
Research
Journey Mapping to Understand Customer Needs
Capture and communicate UX insights across complex interactions
Research
Monday & Tuesday, December 14 & 15
Mon & Tue, Dec 14 & 15
Choose one:
Accelerating Research with AI
The AI-assisted user research workflow
Artificial Intelligence
Context Engineering: Shaping AI-Generated Designs
Build the materials and systems that AI needs to create good design outputs
Artificial Intelligence
Designing Complex Apps for Specialized Domains
Create and evaluate applications for advanced decision making, complicated workflows, and complex domains
Interaction
Web Page UX Design
Strategically combine content, visuals, and interactive components to design successful web pages
Interaction
Content Strategy and Governance
Techniques and tools for implementing an actionable content strategy
Management
Successful Stakeholder Relationships
Get buy-in, manage expectations, and build trust
Management
Analyzing Qualitative UX Data
Apply systematic analyses to uncover themes and user insights
Research
Get Help Choosing Courses:
Select the category which describes you, and scroll up for highlighted course suggestions.
UX Certification
NN/g UX Certification is an exam-based credential which reinforces learning and increases your credibility. Earn a UX Certificate by attending any 5 courses, and passing the related exams.
- One exam for each course you attend
- Online exams can be completed the same day or up to 35 days later
- $95 USD administrative fee for each exam can be paid when your register or after attending
- Specialties are optional enhancements to the UX Certificate. If you pass a minimum of 5 courses in a Specialty, your UX Certificate will recognize your special expertise in that area.
- Take all 5 courses at a single training event, or gradually as your schedule permits, at different events. Course credit never expires.
Pricing
Pricing
| Pay by the Course | Until November 13 |
Until December 1 |
Until December 15 |
|---|---|---|---|
| 1 Course | $1220 | $1270 | $1320 |
|
2 Courses
10% off each |
$2196 | $2286 | $2376 |
|
3 Courses
15% off each |
$3111 | $3239 | $3366 |
|
4 Courses
18% off each |
$4002 | $4166 | $4330 |
|
5 Courses
20% off each |
$4880 | $5080 | $5280 |
Prices shown here are in U.S. Dollars (USD). Discounts are based on the number of courses purchased during the same event. If you choose to change your course enrollment after purchase, you may forfeit the discount and need to pay additional fees.
Frequently Asked Questions
Frequently Asked Questions
How will the Virtual Event work?
Meetings will take place using the video conferencing tool Zoom, collaboration tools (such as group document editing and whiteboarding tools), and the social discussion tool Slack.
You'll also be able to use Slack before, during, and after the event to participate in social events and network with other participants.
What do I need in order to attend the virtual event?
To participate in interactive live courses and exercises with other course participants, you will need:
- a stable high-speed internet connection, to stream audio and video to your computer
- speakers, a microphone, and a webcam (strongly recommended)
- a computer that does not have a strict firewall that blocks collaboration tools such as Google Docs
- Zoom's meeting software (which is free to download and install), or Chrome browser
What is the start and end time for courses?
Here are the start and end times for courses at this event. Each course meets in 2 sessions, over 2 consecutive days. You must attend both days in order to be eligible to take the UX Certification exam.
| Time Zone | Course Session Starts | Course Session Ends |
|---|---|---|
| San Francisco | 8 AM | 11:30 AM |
| New York City | 11 AM | 2:30 PM |
| London | 4 PM | 7:30 PM |
| Amsterdam/Berlin | 5 PM | 8:30 PM |
Look Up Your Time Zone
Will the virtual courses be recorded?
No. These are live events that rely heavily on audience interaction and small-group activities in online breakout rooms. Thus, a recording would not have the same instructional value, thus we will not offer this.
Do I have to choose my sessions when I register?
Yes. This not only speeds registration but also ensures you'll get a seat in the sessions you want.
How do exams work for UX Certification?
You must sign in at the start of class, and attend the full day. At the end of the course each day, the online exam will be available for that day's classes. You will be able to log in, pay exam fees (if they were not already paid when you registered), and take the exam. You can take your exams the same day, or any time within 35 calendar days after the conference.
Payment Frequently Asked Questions
Which payment methods are accepted?
You may pay your tuition and exam fees by credit card, or bank transfer.
The following credit cards are accepted:
What discounts are available?
There is a built-in discount for each additional day you attend. You can also take advantage of our early bird registration discount (as indicated in the pricing matrix on the event agenda page).
If I register but then cannot attend, will I receive a refund?
If you must cancel after registering, your registration fee will be refunded less a 20% handling fee, provided that written notice of cancellation is received by November 17, 2026. After that, no refunds will be granted, but we will accept a substitute attendee if we receive a written note from the registered attendee stating his or her intention to transfer registration to a named individual. Email events@nngroup.com with cancellation, substitution, or refund requests.
Is it safe for me to register using my credit card on the NN/G conference site?
Absolutely. Our website uses Secure Sockets Layer (SSL) technology to encrypt your personal information when you place your order. This means that your order cannot be read as it travels over the Internet, so your name, address, and credit card information are secure.
I get an error when I try to register, can you help me?
If you receive an error message when you try to register, restarting your browser may resolve the issue. You can also contact us at events@nngroup.com or +1(415) 685-4230 and we will be happy to assist you.
The Terms and Conditions for the UX Conference and UX Certification Program provide more detailed information about policies, privacy, and the Code of Conduct for training participants.
More questions?
Please contact us at events@nngroup.com or +1(415) 685-4230