Nielsen Norman Group Interviews and Press Coverage - NN/G

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Searching for answers on the Web

September 2, 2004 Web usability expert Jakob Nielsen talks to CNN's Kristie Lu Stout about what makes a good Web site stand out, and what he believes is the future of the Internet.
Site Design Tips to Improve Your Sales, Part 2

August 31, 2004 Looking for actionable ways to grow revenue? An e-commerce usability guru talks about tweaking your site -- and your customer service -- to fatten up your bottom line. Second in a two-part series.
Developer Spotlight: Jakob Nielsen

August 23, 2004 Recently renowned Web usability guru Jakob Nielsen visited Australia to preach the word of good usability practices. We caught up with Nielsen to talk about the Web, open source software, the future of 3D interfaces and mobile devices.
Polite computers win users' hearts and minds

July 17, 2004 Computer glitches are less annoying if PCs are programmed to acknowledge errors gracefully, finds a researcher.
Feeding frenzy

July 10, 2004 The browser war was almost dead when the spunks at Mozilla hotted it up again with simply better browsers. But a simply better way of getting news, Really Simple Syndication, or RSS, promises a new challenge to the browser, and perhaps even the telly.
Mac OS X's Spotlight Puts Search Center Stage

July 5, 2004 Whats behind Apples forthcoming Spotlight search, and how will its new interface benefit users? When he unveiled it at last weeks Worldwide Developers Conference in San Francisco alongside Mac OS X 10.4, aka "Tiger," Apple CEO Steve Jobs touted Spotlight as a solution to the clutter of folders and files. It will take three separate technologies to perform that trick, Ken Bereskin, senior director of Mac OS X product marketing at Apple Computer Inc., told eWEEK.com. One is already built into the Mac OS X file system, and two are newly invented. The new twists in the Spotlight interface drew praise from Dr. Jakob Nielsen, a principal and co-founder of the Nielsen Norman Group, a user-experience consulting group.
The key to email: a two-second grab

June 15, 2004 To communicate online, and particularly in email, you have to overcome the greatest dilemma of online communication: the online world has infinite space and infinitely small attention spans.
Big Bang!

June 12, 2004 Digital convergence is finally happening.
Seek but you won't always find

June 8, 2004 While the search-engine behemoths hone their offerings in a battle for control of the internet, the poor search facilities within websites are still one of the biggest problems with the web, according to a visiting usability expert.
Time for a Redesign: Dr. Jakob Nielsen

June 1, 2004 Dr. Jakob Nielsen, the "King of Usability," made his name as a champion of minimal, easy-to-use Web design. The Danish-born engineer believes companies can save $5 million a year and achieve 1,000 percent ROI simply by making their intranets more effectiv

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