Articles

Xinyi Chen

Xinyi Chen (陈 心怡) was a Research Assistant with Nielsen Norman Group in 2018, conducting user research on broad web usage behaviors in the United States and China.

Articles and Videos

  • Signal–to–Noise Ratio

    Relevant information is “signal,” while irrelevant information is “noise”. A high signal–to–noise ratio is a key outcome for any UX professional’s work, in terms of both content and page design.

  • Mobile Login Methods Help Chinese Users Avoid Password Roadblocks

    In China, QR-code scanning and verification codes are popular mobile-login alternatives that circumvent the problem of remembering and typing passwords.