Patty Caya

Patty Caya is a writer and researcher with Nielsen Norman Group, where she has co-authored the Intranet Design Annuals since 2008 and authored several other intranet-related research reports. She is an experienced content strategist and interaction designer and has consulted for many of Boston’s top digital agencies, leading Web and intranet development projects as well as usability testing, research, and design initiatives. Her client work spans a wide range of industries, from media and entertainment to non-profits and NGOs.


10 Best Intranets of 2016

January 10, 2016

The winners of our 15th Intranet Design Annual impress us with their design prowess, content support, UX research, responsive design, modern visuals, and SharePoint pushed to its limits.

10 Best Intranets of 2015

January 4, 2015

Intranet teams continue to grow, streamline processes, and produce innovative designs. Some feature trends include: responsive design, search filters, flat design, and megamenus.

10 Best Intranets of 2014

January 5, 2014

Intranet team sizes continue to grow at a slow but steady pace, while smaller organizations are producing the best intranets. Focusing on Agile development and wireframing methods, intranet teams are completing design and deployment within much shorter timeframes.