Collaboration & Teams Articles & Videos

  • UX Roadmap Tool Tradeoffs

    Find the right UX roadmap tool: PowerPoint, spreadsheets, whiteboards, or project management tools. Consider your project complexity, team size, and requirements.

  • Generalist vs. Specialist UX Designers

    Should you be a specialized or generalist UX designer? Both roles offer substantial value to a team and unique perspectives for solving UX challenges.

  • UX Team Charters

    A UX team charter clarifies a team's purpose, roles, and goals to improve efficiency and collaboration. It's a commitment to shared values and working methods to make the UX team's vision actionable.

  • 7 Tips for Successful Discoveries

    Discovery is challenging; it can be hard to know what to research, how to do discovery as a team, and how to get buy-in. Follow these 7 tips for smoother discovery efforts.

  • Stakeholder Personas vs. Stakeholder Profiles

    Leverage stakeholder personas and profiles to engage stakeholders effectively and ensure success in UX projects.

  • The 6 Rules of Design Thinking

    Follow the 6 rules of design thinking during workshops to help participants embrace the core principles of design thinking and ensure successful outcomes.

  • Product and UX: Study Guide

    Unsure where to start? Use this collection of links to our articles and videos to learn how UX can build trust, influence, and partner with product managers to drive positive product outcomes.

  • The Diverge-and-Converge Technique for UX Workshops

    By first working independently on a problem and then converging to share insights, teams can leverage the benefits of both work styles, leading to rapid data analysis, diverse ideas, and high-quality designs.

  • Successful Projects: 7 Steps for Better Collaboration

    Effective collaboration can be challenging, yet it is crucial for successful outcomes. By following 7 steps for better collaboration, you can avoid the most common issues and set yourself up for success.

  • Improving UX Maturity: 10 Communication Activities

    Design teams can face challenges caused by their organization's low UX maturity. This is a short guide of 10 communication activities to increase your organization's UX maturity and eliminate or decrease these common challenges.

  • Communication Practices for Increasing UX Maturity

    Improve your organization’s UX maturity by increasing UX awareness and knowledge through purposeful UX-related communication.

  • Organizing UX Feedback

    Use an Action, Persuade, Clarify framework to efficiently organize feedback on UX work.

  • Common-Knowledge Effect: A Harmful Bias in Team Decision Making

    Teams often make worse decisions than individuals by relying too much on widely understood data while disregarding information possessed by only a few individuals.

  • Resolve Conflict in UX: 3 Steps

    Overcoming conflict with product team partners has the potential to catalyze positive change. Start by diagnosing the issue, applying empathy, and focusing energy where you have influence.

  • Crossfunctional Collaboration: Challenges and Strategies for Success

    To improve crossfunctional collaboration, UX teams must be aware of the challenges they face and develop tailored solutions for each unique challenge.

  • UX in SAFe

    Learn 5 tips for how UX professionals can navigate and excel within the SAFe Agile framework.

  • Relationship Mapping: Strategically Focus on Key People

    When starting a new role, create a relationship map to identify your company's key people and resources to prioritize relationship-building efforts.

  • CSD Matrix: Framework and Template for Shared Understanding

    A CSD matrix outlines and simplifies project context and understanding by categorizing information into three distinct types: certainties, suppositions, and doubts.

  • Collaborating with Product Partners: 3 Tips

    Team up with product partners more effectively by making research accessible, framing the context and value of analytics, and establishing a regular communication cadence.

  • Running Workshops with Both Remote and In-Person Participants

    Hybrid workshops are the ultimate test of facilitation skills: you must bridge the gap between in-person and remote participants, not widen the divide. There are three types of hybrid workshops and each presents its own set of logistical nightmares.