4 Things GenAI Needs for Better Content Design

Summary: Product-specific genAI needs to follow common digital writing practices in order to better fit users’ scanning needs.

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  • Taylor Dykes

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4 Things GenAI Needs for Better Content Design

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Product-Specific GenAI Needs to Write for the Web

Generative-AI outputs need to be concise, scannable, follow the inverted pyramid, and use plain language.

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Taylor Dykes is a User Experience Specialist with Nielsen Norman Group. She is currently working on research investigating trends in UX writing. 

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