4 Mistakes to Avoid When Presenting Complex UX Maps

Summary: UX maps clarify complexity but are often presented poorly. Prepare audiences by communicating early, speaking plainly, and focusing on collaborative outcomes.

by

Topics:

4 Mistakes to Avoid When Presenting Complex UX Maps

 to watch NN/g videos

Video Author

Therese Fessenden is a Senior Experience Specialist with Nielsen Norman Group and host of the NN/g UX Podcast. Her research focuses on understanding human behavior, attitudes, and expectations in order to better orchestrate system and service design strategies. 

Learn More

Subscribe to the weekly newsletter to get notified about future articles.

Videos