Jakob Nielsen's 10 general principles for interaction design. They are called "heuristics" because they are broad rules of thumb for UX and not specific usability guidelines.
Empathy maps help UX teams visualize user attitudes and behaviors, building a shared understanding of end users while highlighting gaps in existing user data.
Modern day UX research methods answer a wide range of questions. To know when to use which method, each of 20 methods is mapped across 3 dimensions and over time within a typical product-development process.
User interviews have become a popular technique for getting user feedback, mainly because they are fast and easy. Use them to learn about users’ perceptions of your design, not about its usability.
User journeys and user flows both describe processes users go through in order to accomplish their goals, but they differ in scope, purpose, and format.
iOS 26’s visual language obscures content instead of letting it take the spotlight. New (but not always better) design patterns replace established conventions.
Elaborate usability tests are a waste of resources. The best results come from testing no more than 5 users and running as many small tests as you can afford.
In a card-sorting study, users organize topics into groups. Use this research method to create an information architecture that suits your users' expectations.
Flip-charts, post-its, markers, stickers, and even fake coins are common ingredients in a UX toolkit. Though they may appear to be frivolous art supplies, these materials serve a crucial role in supporting team engagement, creativity, and focus.
Jakob Nielsen answers the question of how users' perception of artificial intelligence products and their user experience may be impacted by the way these services are promoted by vendors.
Useful search suggestions lead to relevant results and are visually distinct from the query text. (This is about how to design the search feature on your own website, whether it's an ecommerce site or not.)
Design changes can be costly in terms of time, money, and resources. There are important things to consider when creating a budget for design projects and the inevitable changes.
Critiquing a design is not the same as criticizing a design. Keep opinions out of design reviews to remain objective and increase the value of the design assessment.
Designers should consider the physical and mental abilities of children, as well as utilize existing UX conventions. Here are 3 guidelines to consider when designing UX for children, based on our user research with users aged 3-12 years.
The Internet of Things (IoT) poses many challenges since these systems rarely follow even basic usability guidelines. UX professionals have many opportunities for contributing to this new generation of devices and solutions in a major way.
