Articles

Jakob Nielsen

Jakob Nielsen, Ph.D., is a retired principal and co-founder (with Dr. Donald A. Norman) of the Nielsen Norman Group. Jakob established the "discount usability engineering" movement for fast and cheap improvements of user interfaces and invented the heuristic evaluation method.

Articles and Videos

  • Why Frames Suck (Most of the Time)

    Frames break the unified model of the web and introduce a new way of looking at data that has not been well integrated into the other aspects of the web.

  • Marginalia of Web Design

    Some "minor" details of web design--such as font size, text color, and image cropping-- can have important consequences for Web usability.

  • Accessible Design for Users With Disabilities

    How to design websites for universal access, including users with visual, auditory, motor, and cognitive disabilities. Using good ALT-text only gets you so far.

  • The Rise of the Subsite

    Subsites can be used in hierarchical information spaces to give particular prominence to a certain level of the hierarchy which is used as the subsite designator.

  • Slate Magazine - An Early Review

    Slate fails due to its inability to adjust to the online medium: too long articles, too little hypertext, scrolling home page (though redesigns have improved later issues)

  • The Anti-Mac Interface

    We reverse all of the core design principles behind the Macintosh human interface guidelines to arrive at the characteristics of the Internet desktop.

  • International Web Usability

    The unprecedented international exposure afforded by the Web increases the designer's responsibility for ensuring international usability. Because of the myriad of issues in international usability, I recommend doing international usability testing with users from a few countries in different parts of the world. No guidelines yet published are sufficiently complete to guarantee perfect international usability, so an empirical reality check is always preferred.

  • Inverted Pyramids in Cyberspace

    Web copy should follow the inverted pyramid style: start with the conclusion. Many users won't see anything else. (Updated in 2003 and 2015.)

  • The Web Backlash of 1996

  • The Death of File Systems

    The file system has been a trusted part of most computers for many years, and will likely continue as such in operating systems for many more. However, several emerging trends in user interfaces indicate that the basic file-system model is inadequate to fully satisfy the needs of new users, despite the flexibility of the underlying code and data structures. Originally published as: Nielsen, J. (1996). The impending demise of file systems. IEEE Software 13, 2 (March).