Rachel Banawa is an Experience Specialist at Nielsen Norman Group. Rachel leverages her extensive training in quantitative methods and statistics in her research to turn complex data into actionable, evidence-based insights. She holds a Ph.D. in health policy and management from the University of California, Los Angeles.
Learn how to identify unimodal, bimodal, and multimodal data distributions. Understanding these patterns can reveal crucial insights into user behavior and help you design better experiences.
Convenience sampling is quick and cost-effective for UX research, but probability sampling is better when you need representative and generalizable data.
The Hawthorne effect is a phenomenon where people change their behavior because they know they are being observed. Here are 5 guidelines for mitigating the Hawthorne effect in user research.