Tammy Zhou (周雨璇) was a Research Assistant with Nielsen Norman Group in 2018, conducting user research on broad web usage behaviors in the United States and China.
Reduce input effort for fields with values that vary little from the default by allowing users to increase or decrease the number in a single button press.
In China, QR-code scanning and verification codes are popular mobile-login alternatives that circumvent the problem of remembering and typing passwords.
