Artificial Intelligence Articles & Videos

  • AI Hallucinations: What Designers Need to Know

    Plausible but incorrect AI responses create design challenges and user distrust. Discover evidence-based UI patterns to help users identify fabrications.

  • Promptframes: Using AI-Content to Inspire Feedback

    Promptframes combine traditional wireframes with AI prompts to create content-rich prototypes. Ditch confusing placeholders using AI to quickly inspire feedback from your collaborators and users.

  • The UX Reckoning: Prepare for 2025 and Beyond

    In 2025, reevaluate tactics; use AI to deliver user value; and develop deep UX skills, instead of relying on toolkits.

  • Redefine Your Design Skills to Prepare for AI

    Designers must embrace 5 principles as our industry shifts with AI.

  • AI for Tone: Avoid Sounding Like a Robot

    Learn how to use AI chats like ChatGPT to write copy that doesn’t sound like a robot wrote it.

  • AI Features Must Solve Real User Problems

    AI features must solve real problems, not be implemented for novelty. Unnecessary AI chatbots and features can harm rather than help users.

  • Accelerating Research with AI

    AI can speed up certain research tasks but is currently most helpful in the planning and analysis stages.

  • Your AI UX Intern: Meet Ari

    Work with AI tools in UX the way you’d work with an intern: Treat their work as a first pass, double-check their facts, and provide specific instructions.

  • How Do Generative AI Systems Work?

    Generative AI systems are prediction machines. This article breaks down neural networks and LLMs in nontechnical language.

  • Leverage AI for Mock Tables and Charts When Testing Prototypes

    Creating realistic data for prototypes is a chore. Use these prompting tactics with generative AI to enhance content fidelity in usability testing.

  • When Should We Trust AI? Magic-8-Ball Thinking

    It’s easy to place too much trust in genAI tools. Use only information you can verify or recognize to be true.

  • Prompt Controls in GenAI Chatbots: 4 Main Uses and Best Practices

    When following good practices, prompt controls can increase the discoverability of genAI chatbots’ features, offer inspiration, and minimize manual user input.

  • Synthetic Users: If, When, and How to Use AI-Generated “Research”

    Synthetic users are fake users generated by AI. While there may be a few use cases for them, user research needs real users.

  • The 4 Stages of AI Image Generation: An Experience Map

    AI image generation users often follow a similar creative process: ideate, generate, refine, and export.

  • You're Not Too Late to Use AI

    Manage your AI anxiety with two quick tips: small experiments and a news diet. Experiment with day-to-day communication and drafting with AI, as integrating AI into your research process. To avoid news overwhelm, subscribe to three weekly sources of information: a newsletter, an optimistic writing source, and a skeptical writing source.

  • CARE: Structure for Crafting AI Prompts

    To get better results from generative-AI chatbots, write CAREful prompts. Include context, what you’re asking the system to do, rules for how to do it, and examples of what you want.

  • Promptframes: Evolving the Wireframe for the Age of AI

    Promptframes enhance wireframes with prompt writing and generative AI, boosting content fidelity and speeding up user testing. No more lorem ipsum.

  • AI Isn't Ready for UX Design

    Our research and evaluation show that there are currently few design-specific AI tools that meaningfully enhance UX design workflows. As of Spring 2024, AI isn’t ready for designers to take advantage of them.

  • Design Taste vs. Technical Skills in the Era of AI

    The need for discernment is amplified when generative AI enables anyone to create anything. Creative skills will still be necessary to produce superior designs.

  • AI UX-Design Tools Are Not Ready for Primetime: Status Update

    Our research and evaluation shows that there are currently few design-specific AI tools that meaningfully enhance UX design workflows.