Collaboration & Teams Articles & Videos

  • Workshop Facilitation 101

    By following a set of simple facilitation principles and using standard tools and activities, anybody can grow into a confident workshop facilitator.

  • Remote UX Work: Guidelines and Resources

    Even though in-person UX sessions are typically ideal, sometimes budget or travel restrictions necessitate remote UX work. This article presents guidelines for remote user research, UX workshops or presentations, and collaboration.

  • Tools for Remote UX Workshops

    The type of workshop will dictate which tools your team should use. Ultimately, with limited time and budget, your best bet is to use a tool your team already knows how to use.

  • Foundational UX Workshop Activities

    There are 7 activities that act as a foundation for every UX exercise during a workshop or collaborative team meeting. By understanding these, you can create almost any other exercise you need.

  • UX Workshops vs. Meetings: What's the Difference?

    Meetings are for sharing information; workshops are for solving a problem or reaching an actionable goal. We compare the differences in purpose, scope, length, structure, and preparation time for workshops and meetings.

  • 5 UX Workshops and When to Use Them: A Cheat Sheet

    5 common UX workshops, explained. Learn about 5 UX workshops and how to use them within the design process.

  • Incorporating UX Work into Your Agile Backlog

    Three different backlog models enable teams to keep track of UX work in their Agile processes. Each model comes with pros and cons.

  • Tool Abundance in the Digital Workplace: Trendy or Troublesome?

    With an abundance of digital workplace tools available today, organizations must carefully approach tool curation to preserve employee productivity and their workplace experience.

  • Parking Lots in UX Meetings and Workshops

    A parking lot captures unrelated questions or out-of-scope conversations during UX meetings or workshops to keep the discussion focused and maintain momentum.

  • Cognitive Mapping in User Research

    In cognitive mapping sessions, users are asked to produce a visual representation of their mental models. This type of user interview can provide stimulus for conversation, generate insights, and act as a facilitation aid.

  • Remote Ideation: Synchronous vs. Asynchronous

    Asynchronous remote ideation allows people to contribute ideas whenever it’s convenient to do so, but synchronous sessions lead to faster results and more team building.

  • Dot Voting: A Simple Decision-Making and Prioritizing Technique in UX

    By placing colored dots, participants in UX workshops, activities, or collaborative sessions individually vote on the importance of design ideas, features, usability findings, and anything else that requires prioritization.

  • UX Responsibilities in Scrum Events

    As part of an Agile team, UX professionals should participate in all Scrum events in order to maintain open communication, influence product success, and productively contribute to the team.

  • User Need Statements: The ‘Define’ Stage in Design Thinking

    User need statements, also called problem statements or point-of-view statements, are a tool for defining and aligning on the problem you are going to solve.

  • UX Retrospectives

    Retrospectives help teams reflect on their process, identify strengths and areas to improve, and turn insights into actionable plans for better future work.

  • UX Debt: How to Identify, Prioritize, and Resolve

    Like tech debt, UX debt piles up over time and, if left unaddressed, leads to compounding user problems and costly cleanup efforts. Agile teams can modify their processes to track and resolve UX debt.

  • Collaborative Agile Activities Reduce Silos and Align Perspectives

    All members of an Agile team, regardless of design skills, can contribute to the design of a product or feature during the development process.

  • A Model for Conducting UX Workshops and Exercises

    To ensure activity participants get the most out of UX activities, use a three-step process to conduct them: explain, execute, and examine.

  • Storyboards Help Visualize UX Ideas

    Storyboards are visual representations of UX stories, which capture attention, provide clarity, and inspire us to take action.

  • Using Prioritization Matrices to Inform UX Decisions

    Visuals such as charts and matrices can help practitioners base important decisions on objective, relevant criteria instead of subjective opinions.