Intranets Articles & Videos

  • COVID-19 Content on Your Intranet

    Interviews with intranet designers show that intranets are responding to COVID-19 with frequent updates, information about staying healthy, and tools to aid virtual work.

  • 10 Best Intranets of 2020: What Makes Them Great

    Clear vision, Agile development, and the goal to connect coworkers are what distinguishes the best intranets.

  • What Every Intranet Needs: Reflections After 20 Years of the Intranet Design Annual

    Communication, credibility, collaboration, consistency, and a central place that organizes policies, forms, and all the tools offered in the digital workplace are some of the marks of successful intranets.

  • Content Management on Intranets: Centralized, Distributed, and Hybrid Models

    Three different content-management models enforce who creates, owns, and publishes intranet content.

  • Tool Abundance in the Digital Workplace: Trendy or Troublesome?

    With an abundance of digital workplace tools available today, organizations must carefully approach tool curation to preserve employee productivity and their workplace experience.

  • 4 Noteworthy Intranet Design Trends in 2019

    Striking trends from this years’ Intranet Design Annual include user-targeted search, core task support, launch fanfare, and integrated access to key tools.

  • 10 Best Intranets of 2019

    Winners are from large and medium-sized organizations from around the world; they had short development time and small teams who relied on both internal resources and external help.

  • Branding an Intranet

    The name of the intranet, its logo, and the visual relationship with the company’s external website are key elements to consider when establishing a brand and an identity for your intranet.

  • Intranet Design After a Merger or Acquisition

    Building an intranet for a newly expanded organization calls for empathy, balance, and often some resistance toward upper management.

  • Field Studies Should Inform Intranet Redesign

    Observing users in their natural work context unveils mismatches between users’ and designers’ mental models and builds empathy with end users.

  • 10 Best Intranets of 2018

    The winners of our 17th Intranet Design Annual came from diverse industries and relied on a combination of internal resources and external intranet help.

  • Bad Icons: How to Identify and Improve Them

    Related links are often chunked as a set, each with an icon. One bad icon hurts user interaction. A set of bad icons is worse because it amplifies confusion, adds clutter, and wastes screen real estate.

  • 10 Best Intranets of 2017

    The winners of our 16th Intranet Design Annual came from diverse industries and relied on a combination of internal resources and external intranet help.

  • The Top Enduring Intranet-Design Mistakes: 7 Deadly Sins

    Intranet tools and programs come and go, but bad UIs linger for years, impact employee productivity and morale, and ultimately increase organizational costs.

  • 6 Tips for Successful Personalization

    Well-designed personalization carefully considers the creation of roles or types, ensures content is available for roles, and retains user control over the experience.

  • Customization vs. Personalization in the User Experience

    Customization gives control to the user and personalization gives control to the site. Both can enhance experiences, but only when carefully implemented.

  • Top 10 Intranet Trends of 2016

    Hero images, carousels, fat footers, video, minimalist design, and responsive navigation, are among some of the top feature trends of the best intranets of 2016. We even see a revival of online help that’s actually helpful to employees exploring new features or attempting complex tasks.

  • 3 Ways to Inspire Intranet Content Authors

    Organizational, group and individual support for content creators is necessary to encourage and create strong intranet content.

  • Design a Brilliant SharePoint Intranet

    SharePoint requires install plus in-depth UX design and development. Forge strong relationship with SharePoint UX designers and developers for successful intranets. And take advice from winning teams who have made SharePoint an effective enterprise tool.

  • 10 Best Intranets of 2016

    The winners of our 15th Intranet Design Annual impress us with their design prowess, content support, UX research, responsive design, modern visuals, and SharePoint pushed to its limits.