Intranets Articles & Videos

  • Persuasive Techniques for B2B and Intranets

    Tips for simplifying decision-making and engagement on B2B and intranet sites.

  • Industries Impacted Most by UX (Jakob Nielsen)

    Industries such as technology and ecommerce have reaped the rewards of good UX. Other sectors such as B2B and Intranets are following suit.

  • Best Intranet Design Trends of 2018

    This year's intranet design winners focus on simplified designs, large headline text, and links to social sites.

  • 10 Best Intranets of 2018

    The winners of our 17th Intranet Design Annual came from diverse industries and relied on a combination of internal resources and external intranet help.

  • Bad Icons: How to Identify and Improve Them

    Related links are often chunked as a set, each with an icon. One bad icon hurts user interaction. A set of bad icons is worse because it amplifies confusion, adds clutter, and wastes screen real estate.

  • 10 Best Intranets of 2017

    The winners of our 16th Intranet Design Annual came from diverse industries and relied on a combination of internal resources and external intranet help.

  • The Top Enduring Intranet-Design Mistakes: 7 Deadly Sins

    Intranet tools and programs come and go, but bad UIs linger for years, impact employee productivity and morale, and ultimately increase organizational costs.

  • 6 Tips for Successful Personalization

    Well-designed personalization carefully considers the creation of roles or types, ensures content is available for roles, and retains user control over the experience.

  • Customization vs. Personalization in the User Experience

    Customization gives control to the user and personalization gives control to the site. Both can enhance experiences, but only when carefully implemented.

  • Top 10 Intranet Trends of 2016

    Hero images, carousels, fat footers, video, minimalist design, and responsive navigation, are among some of the top feature trends of the best intranets of 2016. We even see a revival of online help that’s actually helpful to employees exploring new features or attempting complex tasks.

  • 3 Ways to Inspire Intranet Content Authors

    Organizational, group and individual support for content creators is necessary to encourage and create strong intranet content.

  • Design a Brilliant SharePoint Intranet

    SharePoint requires install plus in-depth UX design and development. Forge strong relationship with SharePoint UX designers and developers for successful intranets. And take advice from winning teams who have made SharePoint an effective enterprise tool.

  • 10 Best Intranets of 2016

    The winners of our 15th Intranet Design Annual impress us with their design prowess, content support, UX research, responsive design, modern visuals, and SharePoint pushed to its limits.

  • 6 Ways to Encourage Social Participation on Intranets

    Promote employee contributions by setting examples, creating enticing topics of conversation, keeping a light tone of voice, and providing positive feedback.

  • Should Small Companies Have an Intranet?

    An intranet can benefit small organizations if they have many remote employees, a high employee turnover, and low findability of company-related content.

  • Content Migration Alone Is Not An Effective Content Strategy

    While fairly popular, “lift and shift” is not a viable content strategy. It is a folly fueled by fear, limited resources, inexperience, and politics. There are better ways to ensure high-quality intranet content, and two award-winning designers offer their insights, proving that a bright attitude makes all the difference.

  • 10 Best Intranets of 2015

    Intranet teams continue to grow, streamline processes, and produce innovative designs. Some feature trends include: responsive design, search filters, flat design, and megamenus.

  • User Involvement for User Adoption: An Intranet Strategy

    Involving employees early and often in intranet design projects can not only improve usability, but also encourage user adoption.

  • Quicklinks: Bad Label or Indicative of Usability Issues

    A Quicklinks UI component often surfaces as a poor fix for addressing findability and discoverability issues on intranets. Acting as a catch-all for different types of links causes a separate set of issues. And Quicklinks is always a vague label.

  • Intranet Portals are the Hub of the Enterprise Universe

    Enterprise portals today drive usage with helpful applications, soar with role-based personalization, and employ a variety of user research methods, but lag in mobile optimization.