UX Teams Articles & Videos

  • 5 Strategies for Presenting UX Remotely

    Master remote presentations by creating the right environment, being human, reducing distractions, taking control, and telling a story.

  • Don’t “Validate” Designs; Test Them

    The phrase “validate the design” discourages teams from finding and following up on UX issues in user testing. UX research must drive design change, not just pat designers on the back.

  • Troubleshooting Group Ideation: 10 Fixes for More and Better UX Ideas

    Groups can bias individuals and impact collaborative ideation. A focus on getting as many ideas as possible can mitigate some of the negative group effects.

  • Group Notetaking for User Research

    Teams can use digital chronological logs or affinity diagrams to capture notes, and then aggregate these notes into top findings with the whiteboard method.

  • Poor Management = Mediocre UX Design

    Weak management support for UX and lack of UX leadership and role models correlate with unexceptional designs, according to data from 360 companies.

  • Accounting for UX Work with User Stories in Agile Projects

    To make UX activities visible, break user stories into UX and development subtasks, add UX to Kanban boards, and include UX acceptance criteria and story points.

  • How to Collaborate with Stakeholders in UX Research

    When teams become involved with users, they become better at preventing problems and faster at delivering usable software.

  • Remote Customer Journey Mapping

    Digital tools help distributed teams compile journey maps into digital formats, collaborate synchronously, and integrate external data in their journey maps.

  • Planning Effective UX Workshop Agendas

    Goals, questions, and processes are the 3 building blocks for creating UX-workshop agendas. A 6-step approach integrates them into an agenda.

  • Observer Guidelines for Usability Research

    Let stakeholders help gather data during user research sessions. Customize this handout for observers to fit your situation.

  • Design Critiques: Encourage a Positive Culture to Improve Products

    Open feedback is essential for a collaborative UX process.

  • Design Thinking Builds Strong Teams

    Not only does design thinking foster innovation, but it also strengthens teams by creating common vocabulary and artifacts, and a trust-based team culture.

  • Design Thinking 101

    Design thinking is a user-centered process that helps teams understand needs, generate ideas, test solutions, and drive innovation.

  • How UX Professionals Collaborate on Deliverables

    82% of UX professionals collaborate with other team members to produce deliverables. Ideation workshops and “four-eyes” reviews occur frequently, both in-person and remotely. In addition, the roles and contributions of collaborators vary widely.

  • Charrettes (Design Sketching): ½ Inspiration, ½ Buy-In

    Design charrettes inspire design sketches and ideas, include more people in the design process, explore and expose goals and objectives of colleagues in multiple functional roles, and drive off designer’s block.